Category: Child safety online

Office of the United Nations High Commissioner for Human Rights

Acronym: OHCHR

Address: Palais Wilson 52, Rue des Pâquis, 1201 Geneva, Switzerland

Website: https://www.ohchr.org/

Stakeholder group: International and regional organisations

The Office of the United Nations High Commissioner for Human Rights and other related UN human rights entities, namely the United Nations Human Rights Council, the Special Procedures, and the Treaty Bodies are considered together under this section.

The UN Human Rights Office is headed by the OHCHR and is the principal UN entity on human rights. Also known as UN Human Rights, it is part of the UN Secretariat. UN Human Rights has been mandated by the UN General Assembly (UNGA) to promote and protect all human rights. As such, it plays a crucial role in supporting the three fundamental pillars of the UN: peace and security, human rights, and development. UN Human Rights provides technical expertise and capacity development in regard to the implementation of human rights, and in this capacity assists governments in fulfilling their obligations.

UN Human Rights is associated with a number of other UN human rights entities. To illustrate, it serves as the secretariat for the UN Human Rights Council (UNHRC) and the Treaty Bodies. The UNHRC is a body of the UN that aims to promote the respect of human rights worldwide. It discusses thematic issues, and in addition to its ordinary session, it has the ability to hold special sessions on serious human rights violations and emergencies. The ten Treaty Bodies are committees of independent experts that monitor the implementation of the core international human rights treaties.

The UNHRC established the Special Procedures, which are made up of UN Special Rapporteurs (i.e. independent experts or working groups) working on a variety of human rights thematic issues and country situations to assist the efforts of the UNHRC through regular reporting and advice. The Universal Periodic Review (UPR), under the auspices of the UNHRC, is a unique process that involves a review of the human rights records of all UN member states, providing the opportunity for each state to declare what actions they have taken to improve the human rights situations in their countries. UN Human Rights also serves as the secretariat to the UPR process.

Certain non-governmental organisations (NGOs) and national human rights institutions participate as observers in UNHRC sessions after receiving the necessary accreditation.

Digital activities

Digital issues are increasingly gaining prominence in the work of UN Human Rights, the UNHRC, the Special Procedures, the UPR, and the Treaty Bodies.

A landmark document that provides a blueprint for digital human rights is the UNHRC resolution (A/HRC/20/8) on the promotion, protection, and enjoyment of human rights on the internet, which was first adopted in 2012, starting a string of regular resolutions with the same name addressing a growing number of issues. All resolutions affirm that the same rights that people have offline must also be protected online. Numerous other resolutions and reports from UN human rights entities and experts considered in this overview tackle an ever-growing range of other digital issues including the right to privacy in the digital age; freedom of expression and opinion; freedom of association and peaceful assembly; the rights of older persons; racial discrimination; the rights of women and girls; human rights in the context of violent extremism online; economic, social, and cultural rights; human rights and technical standard-setting; business and human rights; and the safety of journalists.

Digital policy issues

Artificial intelligence

In 2018, the Special Rapporteur on the promotion and protection of the right to freedom of opinion and expression presented a report to the UNGA on Artificial Intelligence (AI) Technologies and Implications for the Information Environment. Among other things, the document addresses the role of AI in the enjoyment of freedom of opinion and expression including ‘access to the rules of the game when it comes to AI-driven platforms and websites’ and therefore urges for a human rights-based approach to AI.

For her 2020 thematic report to the Human Rights Council, the UN Special Rapporteur on contemporary forms of racism, racial discrimination, xenophobia, and related intolerance analysed different forms of racial discrimination in the design and use of emerging technologies, including the structural and institutional dimensions of this discrimination. She followed up with reports examining how digital technologies, including AI-driven predictive models, deployed in the context of border enforcement and administration reproduce, reinforce, and compound racial discrimination.

In 2020, the Committee on the Elimination of Racial Discrimination published its General Recommendation No. 36 on preventing and combating racial profiling by law enforcement officials (CERD/C/GC/36), which focuses on algorithmic decision-making and AI in relation to racial profiling by law enforcement officials.

In 2021, UN Human Rights published a report analysing how AI impacts the enjoyment of the right to privacy and other human rights. It clarifies measures that states and businesses should take to ensure that AI is developed and used in ways that benefit human rights and prevent and mitigate harm.

The UN Human Rights B-Tech project is running a Generative AI project that demonstrates the ways in which the UN Guiding Principles on Business and Human Rights should guide more effective understanding, mitigation, and governance of the risks associated with generative AI.

UN Human Rights also weighs in on specific policy and regulatory debates, such as by an open letter concerning the negotiations of a European Union AI Act.

Child safety online Within the work of the OHCHR, ‘child safety online’ is referred to as ‘rights of the child’ and dealt with as a human rights issue.

The issue of child safety online has garnered the attention of UN human rights entities for some time. A 2016 resolution on Rights of the Child: Information and Communications Technologies and Child Sexual Exploitation adopted by the UNHRC calls on states to ensure ‘full, equal, inclusive, and safe access […] to information and communications technologies by all children and safeguard the protection of children online and offline’, as well as the legal protection of children from sexual abuse and exploitation online. The Special Rapporteur on the sale and sexual exploitation of children, including child prostitution, child pornography, and other child sexual abuse material, mandated by the UNHRC to analyse the root causes of sale and sexual exploitation and pro- mote measures to prevent it, also looks at issues related to child abuse, such as the sexual exploitation of children online, which has been addressed in a report (A/ HRC/43/40) published in 2020, but also in earlier reports.

The Committee on the Rights of the Child published its General Comment No. 25 on Children’s Rights in Relation to the Digital Environment (CRC/C/GC/25), which lays out how states parties should implement the convention in relation to the digital environment and provides guidance on relevant legislative, policy, and other measures to ensure full compliance with their obligations under the convention and optional protocols in the light of opportunities, risks, and challenges in promoting, respecting, protecting, and fulfilling all children’s rights in the digital environment.

Data governance

UN Human Rights maintains an online platform consisting of a number of databases on anti-discrimination and jurisprudence, as well as the Universal Human Rights Index (UHRI), which provides access to recommendations issued to countries by Treaty Bodies, Special Procedures, and the UPR of the UNHCR.

UN Human Rights also published a report titled A Human Rights-Based Approach to Data – Leaving no one Behind in the 2030 Agenda for Sustainable Development that specifically focuses on issues of data collection and disaggregation in the context of sustainable development.

UN Human Rights has worked closely with partners across the UN system in contributing to the Secretary-General’s 2020 Data Strategy, and co-leads, with the Office of Legal Affairs and UN Global Pulse, work on the subsequent Data Protection and Privacy Program.

Capacity development

UN Human Rights launched the Guiding Principles in Technology Project (B-Tech Project) to provide guidance and resources to companies operating in the technology space with regard to the implementation of the UN Guiding Principles on Business and Human Rights (UNGPs on BHR). Following the publication of a B-Tech scoping paper in 2019, several foundational papers have delved into a broad range of business-related issues, from business-model-related human rights risks to access to remedies. At the heart of the B-Tech project lies multistakeholder engagement, informing all of its outputs. The B-Tech project is enhancing its engagement in Africa, working with technology company operators, investors, and other key digital economy stakeholders, including civil society, across Africa in a set of African economies and their tech hubs to create awareness of implementing the UNGPs on BHR.

Following a multistakeholder consultation held on 7–8 March 2022, the High Commissioner presented her report on UN Guiding Principles on Business and Human Rights and Technology Companies (A/HRC/50/56), which demonstrated the value and practical application of the UNGPs in preventing and addressing adverse human rights impacts by technology companies.

Extreme poverty Within the work of the OHCHR, ‘extreme poverty’ is dealt with as a human rights issue.

The Special Rapporteur on extreme poverty and human rights has in recent years increased his analysis of human rights issues arising in the context of increased digitisation and automation. His 2017 report to the General Assembly tackled the socio-economic challenges in an emerging world where automation and AI threaten traditional sources of income and analysed the promises and possible pitfalls of introducing a universal basic income. His General Assembly report in 2019 addressed worrying trends in connection with the digitisation of the welfare state. Moreover, in his 2022 report to the UNHRC on non-take-up of rights in the context of social protection, the Special Rapporteur highlighted, among other things, the benefits and considerable risks associated with automation of social protection processes.

Content policy

Geneva-based human rights organisations and mechanisms have consistently addressed content policy questions, in particular in the documents referred under Freedom of Expression and Freedom of Peaceful Assembly and of Association. Other contexts where content policy plays an important role include Rights of the Child, Gender Rights Online, and Rights of Persons with Disabilities. Moreover, the use of digital technologies in the context of terrorism and violent extremism is closely associated with content policy considerations.

UN Human Rights, at the request of the UNHRC, prepared a compilation report in 2016, which explores, among other issues, aspects related to the prevention and countering of violent extremism online, and underscores that responses to violent extremism that are robustly built on human rights are more effective and sustainable.

Additional efforts were made in 2019 when the Special Rapporteur on the promotion and protection of human rights and fundamental freedoms while countering terrorism published a report where she examined the multifaceted impacts of counter-terrorism measures on civic space and the rights of civil society actors and human rights defenders, including measures taken to address vaguely defined terrorist and violent extremist content. In July 2020, she published a report discussing the human rights implications of the use of biometric data to identify terrorists and recommended safeguards that should be taken.

Interdisciplinary approaches

Collaboration within the UN system

UN Human Rights is leading a UN system-wide process to develop a human rights due diligence (HRDD) guidance for digital technology, as requested by the Secretary-General’s Roadmap for Digital Cooperation and his Call to Action for Human Rights. The HRDD guidance in development pertains to the application of human rights due diligence and human rights impact assessment related to the UN’s design, development, procurement, and use of digital technologies, and is expected to be completed by the end of 2022.

As part of the implementation of the Secretary-General’s Call to Action for Human Rights, UN Human Rights launched the UN Hub for Human rights and Digital Technology, which provides a central repository of authoritative guidance from various UN human rights mechanisms on the application of human rights norms to the use and governance of digital technologies.

In addition, UN Human Rights is a member of the Legal Identity Agenda Task Force, which promotes solutions for the implementation of SDG target 16.9 (i.e. by 2030, provide legal identity for all, including birth registration). It leads its work on exclusion and discrimination in the context of digitised identity systems.

Neurotechnology

Rapid advancements in neurotechnology and neuroscience, while holding promises of medical benefits and scientific breakthroughs, present a number of human rights and ethical challenges. Against this backdrop, UN Human Rights has been contributing significantly to an inter-agency process led by the Executive Office of the Secretary-General to develop a global roadmap for effective and inclusive governance of neurotechnology.

Secretary-General’s Report on Our Common Agenda

Since the adoption of A/RES/76/6 on Our Common Agenda in November 2021, the follow-up by the UN system has been underway. UN Human Rights is co-leading several proposals in collaboration with other entities, notably on the application of the human rights framework in the digital sphere, mitigation and prevention of internet shutdowns, and disinformation.

Smart Cities

Making Cities Right for Young People” is a participatory research project, supported by the Botnar Foundation, which examines the impact of the digitalisation of cities on the enjoyment of human rights. It also examines strategies to ensure that “smartness” is measured not solely by technological advancements but by the realisation and promotion of inhabitants’ human rights and well-being, and explores ways to promote digital technologies for civic engagement, participation, and the public good, with a focus on meaningful youth participation in decision-making processes. Launched in 2023, this project will survey the current landscape and detail key human rights issues in urban digitalisation. Based on participatory research carried out in three geographically, socially, culturally, and politically diverse cities, it will produce a report with initial findings and develop a roadmap for future human-rights-based work on smart cities.

Migration

In September 2023, UN Human Rights published a study, conducted with the University of Essex, that analyses the far-reaching human rights implications of specific border technologies. It provides recommendations for states and stakeholders on how to take a human-rights-based approach in ensuring the use of digital technologies at borders aligns with international human rights law and standards. The study draws from a collective body of expertise, research, and evidence, as well as extensive interviews and collaborative meetings with experts.

The UNHRC has also mandated the Special Rapporteur on the right to privacy to address the issue of online privacy in its Resolution on the Right to Privacy in the Digital Age from 2015 (A/HRC/RES/28/16). To illustrate, the Special Rapporteur has addressed the question of privacy from the stance of surveillance in the digital age (A/HRC/34/60), which becomes particularly challenging in the context of cross-border data flows. More recently, specific attention has been given to the privacy of health data that is being produced more and more in the day and age of digitalisation, and that requires the highest legal and ethical standards (A/HRC/40/63). In this vein, in 2020, the Special Rapporteur examined data protection and surveillance in relation to COVID-19 and contact tracing in his preliminary report (A/75/147), in which he provided a more definitive analysis of how pandemics can be managed with respect to the right to privacy (A/76/220) in 2021. In another

Privacy and data protection

Challenges to the right to privacy in the digital age, such as surveillance, communications interception, and the increased use of data-intensive technologies, are among some of the issues covered by the activities of UN Human Rights. At the request of the UNGA and the UNHRC, the High Commissioner prepared four reports on the right to privacy in the digital age. The first report, presented in 2014, addressed the threat to human rights caused by surveillance by governments, in particular mass surveillance. The ensuing report, published in September 2018, identified key principles, standards, and best practices regarding the promotion and protection of the right to privacy. It outlined minimum standards for data privacy legal frameworks. In September 2021, the High Commissioner presented a ground-breaking report on AI and the right to privacy (A/HRC/48/31), in which she called for a ban on AI applications that are incompatible with international human rights law, and stressed the urgent need for a moratorium on the sale and use of AI systems that pose serious human rights risks until adequate safeguards are put in place. In September 2022, the High Commissioner presented a report focusing on the abuse of spyware by public authorities, the key role of encryption in ensuring the enjoyment of human rights in the digital age, and the widespread monitoring of public spaces.

The UNHRC also tackles online privacy and data protection. Resolutions on the promotion and protection of human rights on the internet have underlined the need to address security concerns on the internet in accordance with international human rights obligations to ensure the protection of all human rights online, including the right to privacy. The UNHRC has also adopted specific resolutions on the right to privacy in the digital age, addressing issues such as mass surveillance, AI, the responsibility of business enterprises, and the key role of the right to privacy as an enabler of other human rights. Resolutions on the safety of journalists have emphasised the importance of encryption and anonymity tools for journalists to freely exercise their work. Two resolutions on new and emerging technologies (2019 and 2021) have further broadened the lens, for example by asking for a report on the human rights implications of technical standard-setting processes.

The UNHRC has also mandated the Special Rapporteur on the right to privacy to address the issue of online privacy in its Resolution on the Right to Privacy in the Digital Age from 2015 (A/HRC/RES/28/16). To illustrate, the Special Rapporteur has addressed the question of privacy from the stance of surveillance in the digital age (A/HRC/34/60), which becomes particularly challenging in the context of cross-border data flows. More recently, specific attention has been given to the privacy of health data that is being produced more and more in the day and age of digitalisation, and that requires the highest legal and ethical standards (A/HRC/40/63). In this vein, in 2020, the Special Rapporteur examined data protection and surveillance in relation to COVID-19 and contact tracing in his preliminary report (A/75/147), in which he provided a more definitive analysis of how pandemics can be managed with respect to the right to privacy (A/76/220) in 2021. In another

European Broadcasting Union

Acronym: EBU

Established: 1950

Address: L'Ancienne-Route 17A, Postal Box 45 , 1218 Le Grand-Saconnex, Switzerland

Website: https://www3.ebu.ch/home

Stakeholder group: International and regional organisations

EBU is the world’s leading alliance of public service media. It has 112 member organisations in 56 countries and an additional 30 associates in Asia, Africa, Australasia, and the Americas. EBU members operate nearly 2,000 television, radio, and online channels and services, and offer a wealth of content across other platforms.

Together they reach an audience of more than one billion people around the world, broadcasting in more than 153 languages. The EBU operates Eurovision and Euroradio services.

Digital policy issues

Artificial intelligence

AI and data are central themes for PSM today, especially when it comes to strengthening and personalising relationships with its citizens. The EBU’s AI and Data Group defines the AI and Data Initiative strategy and priorities in order to support EBU members’ data usage and AI- and data-driven strategies. It brings together EBU member delegates and EBU permanent services delegates, who are directly involved in carrying out strategic, managerial, analytical, technological, legal, content-related, or other types of activities related to data usage in their respective organisations.

A prominent example of the EBU’s use of AI is its PEACH (Personalization for EACH) initiative, which has brought together a number of public broadcasters to develop AI-powered tools to deliver the right content to the right audience in accordance with current data protection regulations.

Telecommunication infrastructure

EBU members use various types of network infrastructure for the production and distribution of PSM content and services to the entire population. In addition to traditional broadcasting networks – terrestrial, cable, or satellite – media service providers use fixed and wireless IP networks. The EBU’s activities aim to ensure that these networks are capable of meeting the requirements of PSM organisations and their audiences in a technically and economically viable way. This includes technical developments and standardisation in collaboration with industry partners as well as engagement with regulators and policymakers to ensure a suitable regulatory framework for PSM content and services.

The current focus is on broadband distribution infrastructure; distribution over internet platforms; wireless mobile technologies such as 5G; and terrestrial broadcast networks, including access to spectrum.

The governance of the EBU’s technical work is described here: https://tech.ebu.ch/about. The current Technical Committee Workplan (2022-2025) is available here: https://tech.ebu.ch/docs/workplan/EBU_TC_Strategic_Priorities_2022-2025.pdf

Further information about the EBU’s technical work, including the scope of different working groups, can be found at https://tech.ebu.ch/home/

Following the start of the war in Ukraine and the 2021 flooding in Europe, the EBU issued a recommendation to recall the crucial importance of PSM’s delivery to citizens – for this, no single resilient network will suffice.

Digital standards

Since its inception in 1950, the EBU has been mandated by its members to contribute to standardisation work in all technological fields related to media. This work ranges from TV and radio production equipment to the new broadcasting standards for transmission. This mandate has been naturally extended over the years to the field of mobile technologies, as well as online production and distribution.

The EBU hosts the digital video broadcasting (DVB) project, which has developed digital TV standards such as DVB-T/T2 and DVB-S/S2 which are the backbone of digital TV broadcasting around the world. DVB is currently working on an IP-based distribution system and on DVB-I, a new open standard for content distribution over the internet. This work is closely aligned with the 3rd Generation Partnership Project (3GPP).

The EBU is an active member of a number of other standards and industry organisations that are developing specifications relevant to media content production and distribution, including major standards developing organisations (SDOs) (e.g. the European Telecommunications Standards Institute (ETSI), 3GPP, the International Telecommunication Union (ITU), the Institute of Electrical and Electronics Engineers (IEEE) but also those with a more focused scope (e.g. Hybrid broadcast broadband TV (HbbTV), DASH Industry Forum (DASH- IF), the World Wide Web Consortium (W3C), RadioDNSRadioDNS is an organisation that promotes the use of open technology standards to enable hybrid radio. Hybrid radio combines broadcast radio and internet technologies to create a harmonised distribution technology. It relies upon the Domain Name System (DNS)., Word Digital Audio Broadcasting (WorldDAB), Advanced Encryption Standard (AES), the Advanced Media Workflow Association (AMWA), and the Society of Motion Picture and Television Engineers (SMPTE)). In all these organisations, the EBU’s main objective is to ensure that specifications are capable of meeting the requirements of EBU members and their audiences.

In 2019, the EBU launched a 5G Media Action Group (5G-MAG), an independent non-profit cross-industry association that provides a framework for collaboration between media and information and communications technology (ICT) stakeholders on a market-driven implementation of 5G technologies in content creation, production, distribution, and consumption.

Network neutrality

The EBU’s work in the field of net neutrality focuses on assisting its members in coordinating their positions on broadband network neutrality. To this end, it provides expertise and facilitates initiatives and the drafting of documents concerning net neutrality at the EU level. The EBU also encourages its members to exchange experiences from the national level. Net neutrality is addressed as part of the EBU’s Legal and Policy Distribution Group. Net neutrality is seen as a key principle for public service broadcasters to support and advocate for, as it ensures their services are equally accessible by all internet users.

Cybercrime and network security

The EBU has developed a Strategic Programme on Media Cyber Security, aimed mainly at raising awareness among its members of the increasing cybersecurity risks and threats to broadcasting. This initiative also provides a platform for its members to exchange information on security incidents (e.g. phishing campaigns, targeted malware attacks), as well as on lessons learned, projects, and internal procedures. A dedicated working group is focused on defining information security best practices for broadcast companies – it has recently published a recommendation providing guidance on cybersecurity safeguards that media organisations and media vendors should apply when planning, designing, or sourcing their products and services. The EBU organises an annual Media Cybersecurity Forum, which brings together manufacturers, service providers, and media companies to discuss security issues in the media domain.

Convergence and OTT

In an environment increasingly characterised by digital convergence, the EBU is working on identifying viable investment solutions for over-the-top (OTT) services. The organisation has a Digital Media Steering Committee, focused on ‘defining the role of public service media in the digital era, with a special focus on how to interact with big digital companies’. It also develops a  bi-annual roadmap for technology and innovation activities and has a dedicated Project Group on OTT services.

In addition, there is an intersectoral group composed of EBU members and staff that exchange best practices for relations between internet platforms and broadcasters. During the COVID-19 crisis, a coordinated effort by the technical distribution experts of the EBU and its members monitored the state of the global broadband network to help avoid surcharges due to the increased consumption of on-demand programmes.

This work goes hand in hand with that developed by the Legal and Policy department – among others with the Content, Platform, Distribution, and Intellectual Property Expert Groups, all key in the establishment of EU rules enabling the proper availability of PSM services to people across the EU and beyond.

Capacity development

Most of the EBU’s activities are aimed at increasing the capacity of its members to address challenges and embrace opportunities brought about by the digital age. To that end, through its Digital Transformation Initiative, the EBU has developed a number of member support services, such as its expert community network that gathers over 200 experts from across its membership, and a digital knowledge hub with a repository of analyses and best practices. The EBU also offers a wide range of workshops and other sessions aimed at creating awareness about the digital transformation of the public service media, developing peer-to-peer assessment of members’ digital maturity, and initiating tailored interventions based on members’ needs.

Social media channels

Facebook @EBU.HQ

Instagram @ebu_hq

LinkedIn @ebu

Podcasts @ebu.ch/podcasts

X @EBU_HQ

YouTube @European Broadcasting Union


International Telecommunication Union

Acronym: ITU, UIT

Established: 1865

Address: Place des Nations, 1202 Geneva, Switzerland

Website: https://www.itu.int

Stakeholder group: International and regional organisations

ITU is the United Nations specialised agency for information and communications technologies (ICTs), driving innovation in ICTs together with 193 member states and a membership of over 900 companies, universities, research institutes, and international organisations. Established nearly 160 years ago in 1865, ITU is the intergovernmental body responsible for coordinating the shared global use of the radio spectrum, promoting international cooperation in assigning satellite orbits, improving communications infrastructure in the developing world, and establishing the worldwide standards that foster seamless interconnection of a vast range of communications systems. From broadband networks to cutting-edge wireless technologies, aeronautical and maritime navigation, intelligent transport systems, radio astronomy, oceanographic and satellite-based Earth monitoring as well as converging fixed-mobile phone, internet, cable television and broadcasting technologies, ITU is committed to connecting the world. For more information, visit www.itu.int.

See also: Africa’s participation in the International Telecommunication Union

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Digital activities

Some of ITU’s key areas of action include radiocommunication services (such as satellite services, and fixed/mobile and broadcasting services), developing telecommunications networks (including future networks), standardisation of various areas and media related to telecommunications, and ensuring access to bridge the digital divide and addressing challenges in ICT accessibility. ITU’s work supports emerging technologies in fields such as 5G, artificial intelligence (AI), Intelligent Transport Systems, disaster management, agriculture, smart sustainable cities, and the internet of things (IoT); access and digital inclusion; the accessibility of ICTs to persons with disabilities; digital health; ICTs and climate change; cybersecurity; gender equality; and child online protection, among others.  These and many more ICT topics are covered both within the framework of radiocommunication, standardisation, and development work, through various projects, initiatives, and studies carried out by the organisation.

Digital policy issues

Telecommunication infrastructure

Information and communication infrastructure development is one of ITU’s priority areas. The organisation seeks to assist member states, sector members, associates, and academia in the implementation and development of broadband networks, wired (e.g. cable) and wireless technologies, international mobile telecommunications (IMT), satellite communications, the IoT, and smart grids, including next-generation networks, as well as in the provision of telecommunications networks in rural areas.

ITU’s International Telecommunication Regulations (ITRs) have as an overall aim the facilitation of global interconnection and interoperability of telecommunication facilities. Through the ITU Radiocommunication Sector (ITU-R), ITU is involved in the global management of the radio frequency spectrum and satellite orbits, used for telecommunications services, in line with the Radio Regulations.

The international standards developed by ITU’s Telecommunication Standardization Sector (ITU-T) enable the interconnection and interoperability of ICT networks, devices, and services worldwide. It has 11 technical standardisation committees called Study Groups (SGs), with mandates covering a wide range of digital technologies:

The work on standards is complemented by short-term exploration/incubation ITU-T Focus Groups (FGs) whose deliverables guide the ITU-T SGs in new areas of standardisation work:

Collaboration among various standards bodies is a high priority of ITU-T. Various platforms were established to support coordination and collaboration on various topics, for example:

The Telecommunication Development Sector (ITU-D) establishes an enabling environment and provides evidence-based policy-making through ICT indicators and regulatory and economic metrics, and implements a host of telecommunications/ICT projects.

In the immediate aftermath of the COVID-19 pandemic, ITU-D launched the Global Network Resiliency Platform (REG4COVID) to address the strain experienced by telecommunication networks, which are vital to the health and safety of people. The platform pools experiences and innovative policy and regulatory measures.

Discussions involving the World Bank, Global System for Mobile Communications (GSMA), and the World Economic Forum identified how to bring together communities to support ITU membership in their response to COVID-19. The Speedboat Initiative issued a COVID-19 Crisis Response:

Digital Development Joint Action Plan and Call for Action to better leverage digital technologies and infrastructure in support of citizens, governments, and businesses during the pandemic.

Connect2Recover provides country-specific support to reinforce digital infrastructures – using telework, e-commerce, remote learning, and telemedicine to prevent the spread of COVID-19 and to support recovery and preparedness for potential future pandemics. ITU worked with the Government of Japan and the Kingdom of Saudi Arabia on this initiative. ITU/WHO Focus Group on AI for Health worked on a standardised assessment framework for the evaluation of AI-based methods for health, diagnosis, triage, or treatment decisions and in early 2020 it created an Ad-hoc Group on Digital Technologies for COVID-19 Health Emergencies (AHG-DT4HE) to review the role of AI (and other digital technologies) in combatting COVID-19 throughout an epidemic’s life cycle; it also delivered guidance on digital technologies for COVID health emergency. The Group also developed AI guidance specifically for health on ethics, regulatory considerations, clinical evaluation, and data quality and continues work with ITU, WHO, and WIPO on the Global Initiative on AI for Health.

The impact statement for the Telecommunications Development Bureau’s (BDT) thematic priority on Network and Digital Infrastructure is ‘Reliable connectivity to everyone’.

ITU-D SG1 also focuses on various aspects related to telecommunications infrastructure, in particular, Question 1/1 on ‘Strategies and policies for the deployment of broadband in developing countries’;   Question   2/1 on ‘Strategies, policies, regulations, and methods of migration and adoption of digital broadcasting and implementation of new services’; Question 4/1 on ‘Economic aspects of national telecommunications/ICTs’; Question 5/1 on ‘Telecommunications/ICTs for rural and remote areas’; Question 6/1 on ‘Consumer information, protection and rights’; and Question 5/2 on ‘Adoption of telecommunications/ICTs and improving digital skills’.

5G

ITU plays a key role in managing the radio spectrum and developing international standards for 5G networks, devices, and services, within the framework of the so-called IMT-2020 activities. ITU-R SGs together with the mobile broadband industry and a wide range of stakeholders established the 5G standards.

The activities include the organisation of intergovernmental and multistakeholder dialogues, and the development and implementation of standards and regulations to ensure that 5G networks are secure, interoperable, and operate without interference.

ITU-T is playing a similar convening role for the technologies and architectures of non-radio elements of 5G systems. For example, ITU standards address 5G transport, with Passive Optical Network (PON), Carrier Ethernet, and Optical Transport Network (OTN), among the technologies standardised by ITU-T expected to support 5G systems. ITU  standards for 5G  networking address topics including network virtualisation, network orchestration and management, and fixed-mobile convergence. ITU standards also address ML for 5G and future networks, the environmental requirements of 5G, security and trust in 5G, and the assessment of 5G quality of service (QoS) and quality of experience (QoE).

Satellite

ITU-R manages the coordination, notification, and recording of frequency assignments for space systems, including their associated earth stations. Its main role is to process and publish data and carry out the examination of frequency assignment notices submitted by administrations towards their eventual recording in the Master International Frequency Register.

ITU-R also develops and manages space-related assignment or allotment plans and provides mechanisms for the development of new satellite services by determining how to optimise the use of available and suitable orbital resources.

Currently, the rapid pace of satellite innovation is driving an increase in the deployment of non-geostationary satellite systems (NGSO). With the availability of launch vehicles capable of supporting multiple satellite launches, mega-constellations consisting of hundreds to thousands of spacecraft are becoming a popular solution for global telecommunications.

To this end, during the 2019 World Radiocommunication Conference (WRC-19), ITU established regulatory procedures for the deployment of NGSO systems, including mega-constellations in low Earth orbit.

Regarding climate change, satellite data today is an indispensable input for weather prediction models and forecast systems used to produce safety warnings and other information in support of public and private decision-making.

ITU develops international standards contributing to the environmental sustainability of the ICT sector, as well as other industry sectors applying ICTs assembling technologies to increase efficiency and innovate their service offer. The latest ITU standards in this domain address sustainable power-feeding solutions for IMT-2020/5G networks, energy-efficient data centres capitalising on big data and AI, and smart energy management for telecom base stations.

United Nations Human Rights Council

Acronym: UNHRC

Established: 2006

Address: Palais Wilson 52, rue des Pâquis, CH-1201 Geneva, Switzerland

Website: https://www.ohchr.org/EN/HRBodies/HRC/Pages/HRCIndex.aspx

Stakeholder group: International and regional organisations

The Human Rights Council is a United Nations intergovernmental body whose mandate is to strengthen the promotion and protection of human rights around the globe, and to make recommendations on cases of human rights violations. The Council is made up of 47 member states, as elected by the UN General Assembly. 

The Council works closely with the Office of the High Commissioner for Human Rights (OHCHR), headed by the High Commissioner for Human Rights, who is the principal human rights official of the United Nation.

Freedom of expression and privacy in the online space are two of the issues covered by the Council in its activities. These have been discussed at UNHRC sessions, and covered in resolutions adopted by the Council, as well as in reports elaborated by the special rapporteurs appointed by the Council. The Special Rapporteur on the promotion and protection of the right to freedom of opinion and expression has issued reports on issues such as: the use of encryption and anonymity to exercise the rights to freedom of opinion and expression in the digital age; states’ surveillance of communications on the exercise of the human rights to privacy and to freedom of opinion and expression; the right to freedom of opinion and expression exercised through the Internet; etc. The Special Rapporteur on the righ to privacy has within its mandate the responsibility to make recommendations for the promotion and protection of the right to privacy, including in connection with challenges arising from new technologies.

See also: Africa’s participation in digital rights debates at the UN Human Rights Council

DiploFoundation

Acronym: Diplo

Established: 2002

Address: 7bis, Avenue de la Paix CH-1202 Geneva, Switzerland

Website: https://www.diplomacy.edu

Stakeholder group: Academia & think tanks

DiploFoundation (Diplo) is a Swiss-Maltese non-governmental organisation that specialises in capacity development in the field of Internet governance and digital policy. Established in 2002, Diplo, among other things, works to improve the role of small and developing states in global diplomacy by:

  • training officials through online courses, workshops, and simulation exercises;
  • developing capacity on Internet governance, cybersecurity, data, artificial intelligence, and other emerging tech issues;
  • promoting and developing digital tools for inclusive and impactful governance and policy-making.

Diplo’s main activities:

Capacity Development

Diplo’s capacity development support begins with individuals, but through the activities of these individuals, its impact reaches into the larger systems of which they and their organisations are a part. Diplo’s approach includes online training, policy research, policy immersion, and the development of communities of practice, combined in various ways as appropriate to each policy context. Diplo’s capacity development activities center around education, online training, courses, workshops, as well as online events, webinars, and research on topics such as AI, big data, science diplomacy, and cybersecurity.

Events

To address pressing issues in global governance, Diplo’s events bring together people from different perspectives, including diplomats, business professionals, academics, members and staff of international organisations, members of civil society, and members of the technical community. Diplo works to make its events more accessible through e-tools that support remote participation. These events often evolve into teaching activities, publications, or online interactions.

Courses

Diplo offers postgraduate-level academic courses and training workshops on a variety of diplomacy-related topics for diplomats, civil servants, staff of international organisations and NGOs, and students of international relations. Combining a highly developed learning methodology with a unique online learning platform, Diplo’s courses are flexible, personal, interactive, and community-building. Courses are delivered online, face-to-face, and in a blended format.

Research

Diplo’s efforts on capacity development also include research on a variety of digital topics such as AI, big data, science diplomacy, and cybersecurity. This research has been conducted in collaboration with a number of partners, including swissnex and the Ministry for Foreign Affairs of Finland.

Artificial Intelligence

In the area of AI, Diplo has established its AI Lab, a multifaceted initiative that includes research and analysis on AI policy, capacity development in the field of AI and related areas, reports from main events and discussions on AI, and analysis of the impact of AI on diplomacy.

At IGF 2019 in Berlin, Diplo launched its humAInism project as a response to calls for regulation and oversight of AI technologies. The project aims to anchor AI in the core values of humanity by understanding how AI functions and what reasonable policy trade-offs need to be made. It looks under the AI bonnet to understand the technology and analyses the policy, legal, and ethics-related impacts of algorithms and other AI tools.

Internet Governance Forum

Acronym: IGF

Established: 2006

Address: Palais des Nations, 1211 Geneva 10, Switzerland

Website: https://www.intgovforum.org

Stakeholder group: International and regional organisations

The IGF provides the most comprehensive coverage of digital policy issues on the global level. The IGF Secretariat in Geneva coordinates both the planning of IGF annual meetings (working together with the Multistakeholder Advisory Group (MAG) and the wider IGF community) and a series of intersessional activities (run all year long). These activities could be summarised in three ‘multi’ initiatives:

  • Multistakeholder participation: It involves governments, business, civil society, the technical community, academia, and other actors who affect or are affected by digital policy This diversity is reflected in IGF processes, events, and consultations.
  • Multidisciplinary coverage: It relates to addressing policy issues from technological, legal, security, human rights, economic, development, and sociocultural perspectives. For example, data, as a governance issue, is addressed from standardisation, e-commerce, privacy, and security perspectives.
  • Multilevel approach: It spans IGF deliberations from the local level to the global level, through a network of over 165 national, subregional, and regional IGF (as of November 2023). They provide context for discussions on digital policy like the real-life impact of digitalisation on policy, economic, social, and cultural fabric of local communities. The IGF Secretariat supports such initiatives (which are independent) and coordinates the participation of the overall network.

The IGF ecosystem converges around the annual IGF, which is attended by thousands of participants. The last few IGFs include Paris (2018), Berlin (2019), online edition due to the pandemic (2020), Katowice (2021), Addis Ababa (2022), and Kyoto (2023), which engaged over 11,000 participants, and more than 1,000 speakers in over 300 sessions.

The intersessional work includes best practice forums (on issues such as cybersecurity, local content, data and new technologies, and gender and access); dynamic coalitions (on issues such as community connectivity, network neutrality, accessibility and disability, and child safety online etc.); policy networks (on AI, environment, meaningful access and Internet fragmentation); and other projects such as Policy Options for Connecting and Enabling the Next Billion(s) (which ran between 2015 and 2018) as well as a number of capacity development activities.

IGF mandate

The IGF mandate was outlined in the Tunis Agenda for the Information Society of the World Summit on the Information Society (WSIS, November 2005). It was renewed for another 10 years by the UN General Assembly (UNGA) on 16 December 2015, (70/125).

The main functions of the IGF are specified in Article 72 of the Tunis Agenda. The mandate of the Forum is to:

  • Discuss public policy issues related to key elements of Internet governance in order to foster the sustainability, robustness, security, stability, and development of the internet.
  • Facilitate discourse between bodies dealing with different cross-cutting international public policies regarding the internet and discuss issues that do not fall within the scope of any existing body.
  • Interface with appropriate inter-governmental organisations and other institutions on matters under their purview.
  • Facilitate the exchange of information and best practices, and in this regard, make full use of the expertise of the academic, scientific, and technical communities.
  • Advise all stakeholders in proposing ways and means to accelerate the availability and affordability of the Internet in the developing world.
  • Strengthen and enhance the engagement of stakeholders in existing and/or future internet governance mechanisms, particularly those from developing countries.
  • Identify emerging issues, bring them to the attention of the relevant bodies and the general public, and where appropriate, make recommendations.
  • Contribute to capacity building for internet governance in developing countries, drawing on local sources of knowledge and expertise.
  • Promote and assess, on an ongoing basis, the embodiment of WSIS principles in internet governance processes.
  • Discuss, inter alia, issues relating to critical internet resources.
  • Help to find solutions to the issues arising from the use and misuse of the internet, of particular concern to everyday users.
  • Publish its proceedings.

In fulfilling its mandate, the Forum is institutionally supported by the UN Secretariat for the Internet Governance Forum placed with the Department of Economic and Social Affairs (DESA). Its working modalities also include MAG and most recently the Leadership Panel, both appointed by the UN Secretary-General.

Digital policy issues

Until 2019, IGF annual meetings used to host sessions tackling a wide range of digital policy issues (for instance, IGF 2018 had eight themes: cybersecurity, trust, and privacy; development, innovation, and economic issues; digital inclusion and accessibility; human rights, gender, and youth; emerging technologies; evolution of internet governance; media and content; and technical and operational issues). In 2019, in an effort to bring more focus within the IGF, the MAG decided (considering community input) to structure the IGF programme around a limited number of tracks: security, safety, stability, and resilience; data governance; and digital inclusion. This approach was kept for IGF 2020, which saw four thematic tracks: data, environment, inclusion, and trust. The thematic approach did not mean that the IGF saw some digital policy issues as being less relevant than others, but rather that it encouraged discussions at the intersection of multiple issues. The Geneva Internet Platform (GIP) Digital Watch hybrid reporting (IGF 2023) illustrates this trend, showing that the IGF discussed a wide range of policy issues (across all seven internet governance baskets of issues) within the limited number of thematic tracks.

The leadership panel

In line with the IGF mandate and as recommended in the Secretary-General’s Roadmap for Digital Cooperation, the UN Secretary-General established the IGF Leadership Panel as a strategic, empowered, multistakeholder body, to address urgent, strategic issues, and highlight Forum discussions and possible follow-up actions to promote greater impact and dissemination of IGF discussions.

More specifically, the Panel provides strategic inputs and advice on the IGF; promotes the IGF and its outputs; supports both high-level and at-large stakeholder engagement in the IGF and IGF fundraising efforts; exchanges IGF outputs with other stakeholders and relevant forums; and feeds input from these decision-makers and forums to the IGF’s agenda-setting process, leveraging relevant MAG expertise.

The 15-member Panel with ex-officios meet at least three times a year in person, in addition to regular online meetings.

Future of meetings

Since its first meeting in Athens (2006), the IGF has been a pioneer in online deliberation and hybrid meetings. In addition to individual online participation, the IGF has encouraged the development of a network of remote hubs where participants meet locally while following online deliberations from the global IGF. In this way the IGF has created a unique interplay between local and global deliberations through the use of technology. For hybrid meetings delivered in situ and online, the IGF developed the function of remote moderator, who ensures that there is smooth interplay between online and in situ discussions.

The 19th annual IGF meeting will be hosted by the Government of Saudi Arabia in Riyadh in December 2024. The 2025 host is yet to be announced.

Social media channels

Facebook @IGF – Internet Governance Forum

Flickr @IGF

Instagram @intgovforum

LinkedIn @intgovforum

X @intgovforum

YouTube @Internet Governance Forum (IGF)

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