Topic: Capacity development

International Trade Centre

Acronym: ITC

Established: 1964

Address: 54-56 rue de Montbrillant, Geneva, Switzerland

Website: https://www.intracen.org/

Stakeholder group: International and regional organisations

ITC  supports developing countries to achieve trade-led growth, fosters inclusive and sustainable economic development, and contributes to achieving sustainable development goals (SDGs).

ITC offers small businesses, policymakers, and business support organisations in developing countries an array of trade-related practical training and advisory services, and a wealth of business intelligence data. It helps micro, small, and medium-sized enterprises (MSMEs) become more competitive and helps to create better regulatory environments for trade. ITC works to empower women, youth, and refugees through its programmes, projects, services, and data and helps drive digital connectivity and a global transition to green, sustainable trade.

Established in 1964, ITC is a multilateral agency with a joint mandate with the World Trade Organization (WTO) and the United Nations (UN) through the UN Conference on Trade and Development (UNCTAD).

Digital activities

ITC activities in e-commerce and digital trade:

  • Focus on the digitalisation of trade and solving the constraints faced by MSMEs regarding the e-commerce of goods and services, at the enterprise, business ecosystem, and policy levels.
  • Develop small business digital capabilities and improves e-commerce accessibility in developing countries for sustainable and inclusive growth through its ecomConnect programme.
  • Support the development of a conducive policy and regulatory environment for e-commerce at the national, regional, and multilateral levels, including facilitating domestic policy reforms, informing policymakers on the needs of MSMEs in relation to e-commerce and digitalisation, and building capacity for e-commerce-related trade negotiations.
  • Support digital connectivity by improving telecommunications regulations and working with partners who provide access to technologies and services.
  • Improve business ecosystems by collaborating with market partners and equipping business service organisations (BSOs) with the capacity to support MSMEs in the digital economy.

ITC is one of the co-facilitators of the World Summit on the Information Society (WSIS) action lines in the area of e-business, as well as a partner agency in UNCTAD’s e-trade for all initiative.

Digital policy issues

E-commerce and trade

ITC provides capacity building for policymakers on current issues in the e-commerce policy debate through training, workshops, and publications contributing to a conducive policy environment for e-commerce and digital trade. ITC projects also support developing countries in reviewing and updating e-commerce-related regulations and building capacity for effective implementation of policy reforms.

ITC assists enterprises, in particular MSMEs, in acquiring the necessary skills and capabilities to trade on e-commerce channels. Through the ecomConnect programme, it is engaged in the sustainable development of small businesses online by facilitating shared learning, innovative solutions, collaboration, and partnerships.

ITC’s e-commerce tools help MSMEs assess the readiness of their business to engage in international e-commerce,   understand the options and costs of selling on e-commerce platforms, find available payment solutions, and track sales and site traffic across different e-commerce platforms in a single dashboard.

ITC’s digital entrepreneurship projects also support developing countries and MSMEs to build competitiveness in the rapidly growing global information technology and business process outsourcing markets.

Capacity development

ITC’s SME Trade Academy offers a series of online courses and access to educational material on an array of trade topics. It aims to assist SMEs, policymakers, and BSOs in building skills for trade development.

ITC also offers training for policymakers on building a conducive environment for e-commerce and engaging in negotiations on e-commerce and digital trade.

Digital tools

ITC addresses the challenge of a lack of reliable trade information on markets by offering market analysis tools and related market data sources. The Global Trade Helpdesk provides a one-stop shop for detailed information about imports, market dynamics, tariffs, regulatory requirements, potential buyers and more.

ITC market intelligence tools provide users with export and import statistics from more than 220 countries and territories and consist of the following: Trade Map, Market Access Map, Investment Map, Procurement Map, Export Potential Map, and Sustainability Map.

The ecomConnect community platform, managed by the ITC’s ecomConnect programme, links entrepreneurs, industry experts, and business support institutions in e-commerce to build up connections; acquire digital expertise through free online courses, e-commerce tools, and live webinars; and discuss the latest e-commerce news. The community brings together more than 5,000 active users from sub-Saharan Africa, the Middle East, North Africa, Europe, Central Asia, Latin America, and the Caribbean.

In addition, the ITC library offers a specialised information resource on international trade as well as its online catalogue, which is available to all users.

Social media channels

Facebook @InternationalTradeCentre

Instagram @internationaltradecentre

LinkedIn @@international-trade-centre

X @ITCnews

YouTube @International Trade Centre

World Economic Forum

Acronym: WEF

Established: 1971

Address: Route de la Capite 91-93, 1223 Cologny/Geneva, Switzerland

Website: https://www.weforum.org/

Stakeholder group: NGOs and associations

WEF is a not-for-profit foundation whose membership is composed of large corporations from around the world. We engage political, business, academic, and other leaders of society in collaborative efforts to shape global, regional, and industry agendas. Together with other stakeholders, we work to define challenges, solutions, and actions in the spirit of global citizenship. The Forum also serves and builds sustained communities through an integrated concept of high-level meetings, research networks, task forces, and digital collaboration.

Digital activities

The Fourth Industrial Revolution is one of the Forum’s key areas of work. Under this focus, we carry out a wide range of activities covering digital policy issues, from telecom infrastructure and cybersecurity to the digital economy and the future of work. We have set up multiple platforms and global forums focused on bringing together various stakeholders and initiatives to advance debates and foster cooperation on the issues explored. We also publish reports, studies, and white papers on our focus areas, and feature discussions on the policy implications of digital technologies in the framework of the Forum’s annual meeting in Davos and other events organised around the world

Digital policy issues

Telecommunications infrastructure

The Forum’s work in the area of telecom/digital infrastructure is broadly dedicated to shedding light on the need to advance connectivity and evolve towards new network technologies as a way to support the transition to the fourth industrial revolution and support the growth of digital economies. For instance, the Global Future Council of New Network Technologies, active between 2018 and 2020, explored, among others, incentives for network development and the role of new network systems in driving value and innovation. The Forum also promotes the role of digital public infrastructures in enabling digital inclusion and advancing sustainable development. 

A specific focus area for the Forum is 5G. We have identified 5G as an issue of global importance and work on analysing the impacts of 5G on industry and society. In our report titled The impact of 5G: Creating new value across industries and society, we note that 5G will be critical because it will enable unprecedented levels of connectivity, allowing for superfast broadband, ultra-reliable low latency communication, massive machine-type communications, and high reliability/availability and efficient energy usage, all of which will transform many sectors, such as manufacturing, transportation, public services, and health. In another example, the 5G Outlook Series: Enabling inclusive long-term opportunities looks at what can be done to ensure that 5G is a technology that benefits people, businesses, and society. The role of satellites in delivering connectivity and the challenges associated with growing competition in Earth orbit are other areas explored by the Forum. The Global Future Council on the Future of Space explores ways in which international cooperation and public-private partnerships can drive sustainable and inclusive use of space resources.

Artificial intelligence

The Forum is carrying out multiple activities in the field of artificial intelligence (AI). The AI Governance Alliance brings together industry leaders, governments, academic institutions, and civil society to shape the future of AI governance. In April 2023, the Forum hosted the Responsible AI Leadership: A Global Summit on Generative AI event, which resulted in the Presidio Recommendations on Responsible Generative AI – a set of recommendations for responsible AI development, open innovation, and social progress. In addition, the Global Future Council on the Future of AI focuses on exploring the opportunities and risks associated with strong forms of AI.  

Examples of publications issued by the Forum with a focus on AI include a Blueprint for equity and inclusion in AI, a briefing paper on Data Equity: Foundational Concepts for Generative AI, and a guidebook on Harnessing the AI Revolution in Industrial Operations. 

The Forum also explores issues related to AI safety, security, and standards; AI ethics and values; and machine learning and predictive systems in relation to global risks and international security. We publish articles on the need to build a new social contract to ensure that technological innovation, in particular AI, is deployed safely and aligned with the ethical needs of a globalising world. We are also assisting policymakers in devising appropriate AI-related policies. For instance, we published a Framework for Developing a National Artificial Intelligence Strategy to guide governments in their efforts to elaborate strategies for the development and deployment of AI. 

In recent years, AI and its impact on national and international policy spaces have featured highly on the agenda of our annual meetings in Davos. AI is also the focus of dedicated events such as the AI Governance Summit organised in November 2023. 

Blockchain and cryptocurrencies

The Forum works on governance issues related to the equity, interoperability, security, transparency, and trust of blockchain and distributed ledger technology (DLT). We also analyse the relationship between blockchain and cybersecurity and international security, as well as the future of computing. We publish papers on issues such as blockchain data storage, the challenges blockchain faces and its role in security, as well as guides such as the Blockchain Development Toolkit to guide organisations through the development and deployment of blockchain solutions.

Internet of things

The Forum’s Centre for Urban Transformation explores various issues related to the implications of connected devices and smart technologies. For example, the Council on the Connected World focuses on strengthening innovation and the global governance of connected technologies to maximise the positive benefits and minimise harm for all. One specific area of work for the Council is the security of IoT devices; in 2022, the Forum facilitated a joint Statement of Support on consumer IoT device security outlining key security requirements for consumer-facing devices. In 2023, the Council published the State of the Connected World report, which tracks governance gaps related to IoT. 

The Global New Mobility Coalition explores issues related to sustainable mobility, including when it comes to the governance of shared, electric, and automated mobility. 

Other IoT-related issues that the Forum has been exploring through various publications and initiatives include the industrial internet, the safety of smart home products, and challenges associated with the concept of the internet of bodies. In cooperation with the Massachusetts Institute of Technology (MIT), we published a report on Realizing the Internet of Things – a Framework for Collective Action outlining five pillars for the development of IoT: architecture and standards, security and privacy, shared value creation, organisational development, and ecosystem governance. 
We also lead the G20 Global Smart Cities Alliance on Technology Governance, dedicated to promoting the responsible and ethical use of smart city technologies.

Emerging technologies

Virtual/augmented reality

The Forum’s Global Future Council on Virtual and Augmented Reality focuses on raising awareness of the positive and negative aspects of the widespread adoption of VR/AR technologies. We carry out policy research and analysis related to the impact of VR/AR on society and its security implications in publications on issues such as immersive media technologies, AR innovation in manufacturing, and privacy in the context of VR use.

The Forum also pays attention to developments related to the metaverse and issues various publications on this topic. For instance, Exploring the Industrial Metaverse: A Roadmap to  the Future provides a framework for discussing steps towards a valuable ecosystem for the industrial metaverse, while the reports on Social Implications of the Metaverse and Privacy and Safety in the Metaverse explore the implications of metaverse adoptions for individuals and society at large. These and similar publications are issued in the context of the Defining and Building the Metaverse Initiative, whose focus is on ‘guiding the development of a safe, interoperable, and economically viable metaverse’.  

Quantum computing

The Forum has created the Global Future Council on the Future of Quantum Economy, which looks into how various actors (governments, businesses, etc.) can take action to maximise the potential offered by quantum technologies. In addition, the Quantum Economy Network offers a platform for governments, businesses, and academia to shape the development of quantum technologies and prepare for their introduction into the economy. The Quantum Security initiative brings together stakeholders from governments, the private sector, academia, and non-profit organisations to exchange ideas and cooperate on issues related to promoting the secure adoption of quantum technologies. 

The Forum publishes regularly on matters related to quantum computing and quantum technologies. A few examples include the State of Quantum Computing: Building a Quantum Economy, Quantum Computing Governance Principles, and Transitioning to a Quantum-Secure Economy.

Cybercrime

Under its Centre for Cybersecurity, the Forum runs the Partnership against Cybercrime project, focused on advancing public-private partnerships (e.g. between law enforcement agencies, international organisations, cybersecurity companies, and other actors) to combat cybercrime. Outputs of the partnership include, for instance, the Recommendations for Public-Private Partnership against Cybercrime and the Cybercrime Prevention Principles for Internet Service Providers. 

We host a Cybercrime Atlas Initiative dedicated to strengthening coordination between the private sector and law enforcement in fighting cybercrime. 

Cybercrime also constitutes the focus of various studies and articles we have published, which delve into issues such as emerging threats and ways to tackle them. 

Network security/critical infrastructure/cybersecurity

The Forum has launched a Centre for Cybersecurity dedicated to ‘fostering international dialogues and collaboration between the global cybersecurity community both in the public and private sectors’. Multiple projects are run under this platform, such as the Cybersecurity Learning Hub and the Digital Trust initiative. The cyber resilience of critical sectors, such as electricity and the oil and gas industry, is also a focus area for us. 

The Centre also issues reports and other publications covering various cybersecurity topics. Examples include the Global Cybersecurity Outlook; the insight report on Cybersecurity, Emerging Technology, and Systemic Risks; and the Principles for Board Governance of Cyber Risk.

The Forum hosts a Global Future Council on the Future of Cybersecurity, which explores modalities for strengthening cyber risk management across economies and societies. Quantum security and digital trust are among the Council’s focus areas. 

Every year, we bring together actors from the public and private sectors to foster collaboration on making cyberspace safer and more resilient, in the framework of the Annual Meeting on Cybersecurity. 

Data governance

The Forum has established a Data Policy Platform under our Centre for the Fourth Industrial Revolution, dedicated to developing innovative approaches to enable the responsible use of data.  Within this platform, the Data for Common Purpose Initiative aims to support the creation of flexible data governance models, oriented around common purposes. Examples of white papers published by the initiative include Data for Common Purpose: Leveraging Consent to Build Trust and Towards a Data Economy: An Enabling Framework. 

The Cross-Border Data Flows project under the Forum’s Digital Trade Initiative looks at how policymakers can advance data transfer governance arrangements while ensuring policy interoperability for data flows. 

The Forum regularly publishes reports and papers on data governance issues such as restoring trust in data, cross-border data flows, data protection and security, among others.

E-commerce and trade and digital business models

Several activities and projects run by the Forum focus on e-commerce and broader digital economy-related issues. Under our Digital Trade initiative (part of the Centre for Regions, Trade and Geopolitics), we have been exploring opportunities and challenges associated with digital trade, while also engaging in the shaping of global, regional, and industry agendas on digital trade. Projects run within the initiative include, among others, the Digital Economy Agreement Leadership Group – which aims to contribute to the growth of inclusive and sustainable digital economies, and the TradeTech project – which facilitates dialogue on public policy and regulatory practices related to digital trade. The Digital Payments for Trade and Commerce Advisory Committee – also part of the Digital Trade initiative – is dedicated to fostering interoperability, inclusivity, and coherent regulatory reforms for digital payments.

E-commerce is also tackled in studies, white papers, and events we produce, which address issues such as e-commerce in emerging markets, the impact of e-commerce on prices, and digital currencies. 

Under the Centre for the New Economy and Society, we bring together various stakeholders to promote new approaches to competitiveness in the digital economy, with a focus on issues such as education and skills, equality and inclusion, and improved economic opportunities for people.

Future of work

The future of work is a topic that spans multiple Forum activities. For instance, under the Centre for the New Economy and Society, several projects focus on issues such as education, skills, upskilling and reskilling, and equality and inclusion in the world of work. We have also launched a Reskilling Revolution Initiative, aimed at contributing to providing better jobs, education, and skills to one billion people by 2030. Projects under this platform include, among others, Education 4.0 (focused on mapping needed reforms to primary and secondary education systems), Education and Skills Country Accelerators (dedicated to advancing gender parity, promoting upskilling and reskilling, and improving education systems), and Skills-first (focused on transforming adult education and workforce skills). Also part of the Reskilling Revolution is the Future Skills Alliance, whose main objective is to facilitate the adoption of skills-first management practices and give workers a fair and equal opportunity to excel in the labour market. 

The Forum publishes regular reports on the Future of Jobs, exploring the evolution of jobs and skills and how technology and socio-economic trends shape the workplace of the future. Other notable publications and tools developed by the Forum include the white paper on Putting Skills First: A Framework for Action and the Global Skills Taxonomy.  

Digital access

The Forum’s EDISON Alliance brings together governments, businesses, academia, and civil society to advance equitable access to the digital economy and bridge digital divides. Part of the Forum’s Centre for the Fourth Industrial Revolution, the Alliance fosters collaboration to drive digital inclusion and accelerate the delivery of digital solutions to unserved and underserved communities, with a focus on health, education, and financial inclusion. It also provides policymakers with guidance to make informed decisions that drive financial inclusions. Tools developed by the Alliance include principles for digital health inclusion, a guidebook for digital inclusion bond financing, and a Digital Inclusion Navigator that provides access to case studies and best practices related to bridging digital divides.

Digital tools

The Forum is also active on issues related to digital currencies and their policy implications. For instance, its Digital Currency Governance Consortium focuses on exploring the macroeconomic impacts of digital currencies and informing approaches to regulating digital currencies. The Central Bank Digital Currency (CBDC) Policy-Makers Toolkit, published in 2020, is intended to serve as a possible framework to ensure that the deployment of CBDCs takes into account potential costs and benefits. Various publications have been issued that explore topics such as the

Cryptocurrencies

The Forum is also active on issues related to digital currencies and their policy implications. For instance, its Digital Currency Governance Consortium focuses on exploring the macroeconomic impacts of digital currencies and informing approaches to regulating digital currencies. The Central Bank Digital Currency (CBDC) Policy-Makers Toolkit, published in 2020, is intended to serve as a possible framework to ensure that the deployment of CBDCs takes into account potential costs and benefits. Various publications have been issued that explore topics such as the

University of Geneva

Acronym: UNIGE

Established: 1559

Address: Rue du Général-Dufour 24, 1211 Geneva, Switzerland

Website: https://www.unige.ch/international/index_en.html

Stakeholder group: Academia & think tanks

With more than 18,000 students of 150+ nationalities, UNIGE is the second-largest university in Switzerland. UNIGE offers 193 study programmes (102 Bachelor and Master programmes; 91 doctoral programmes) and 392 continuing education programmes. covering an extremely wide variety of fields: exact sciences, medicine, humanities, social sciences, law, etc.

Digital activities

UNIGE has incorporated digital technology into its strategy and appointed a vice-rector in charge of defining and piloting digital initiatives in the fields of education, research, and services to society. A Digital Transformation Office was also set up to identify and connect digital actors within the institution and federate digital activities and projects while encouraging the emergence of innovative projects.

The digital strategy in place considers digital technology both as a tool for teachers and researchers, and as a subject for teaching and research. It brings UNIGE to the fore in debates on digital technology at the local, national, and international level.

An Action Plan accompanies UNIGE’s digital strategy. It is regularly updated to report on progress and incorporate new digital initiatives or projects that have emerged within the university community. It is a guiding document indicating the activities and projects that the Rectorate particularly wishes to support.

Many more digital activities are carried out within the institution, while they are not included in the Action Plan. This is, for instance, the case of the activities carried out by the Division of Information and Communication Systems and Technologies (DiSTIC) along with many digital projects carried out by the academic community and central services. UNIGE is internationally recognized for its research in quantum cryptography, and is developing high-ranking research activities in the fields of digital humanities, autonomous vehicles, and digital law.

More information on the university’s digital strategy and action plan can be found at https://www.unige.ch/numerique/en.

Digital policy issues

Capacity development

In an attempt to develop digital literacy within its community, UNIGE has put in place a series of measures to meet the needs of its students, researchers, administrative staff, and other community members. To this end, the university offers a series of optional transversal courses open to all students and provides training and workshops on particular digital skills and tools for advanced students and researchers. It is also developing and deploying its Open Science roadmap, which includes training on research data management and Open Access publishing.

As part of its digital strategy, UNIGE created a Digital Law Center (DLC) at the Faculty of Law. The DLC provides courses focused on the internet and law. It also organizes its annual Digital Law Summer School, where participants can discuss digital law and policy issues, such as cybersecurity, privacy, freedom of expression, and intellectual property with leading experts from academia and international organizations. Every year since 2016, UNIGE has organized the Geneva Digital Law Research Colloquium (run by the DLC in cooperation with other leading academic centers, including the Berkman Klein Center for Internet and Society at Harvard University). This event is a scientific workshop that gives an opportunity to next-generation digital law and policy researchers to present and discuss various digital policy issues, such as freedom of expression online, copyright, and the internet of things (IoT) with senior high-level experts.

Together with ETH Zurich, UNIGE recently created a Lab for Science in Diplomacy (SiDLab). In this respect, it created two professorships in Computational Diplomacy, developed jointly by the Global Studies Institute (GSI) and the Department of Computer Science of the Faculty of Science. One is specialized in data science, particularly machine learning (ML), and the other focuses on data categorization in relation to complexity theories and global studies. With these two new positions, UNIGE aims to improve the understanding of global issues by developing a new theoretical framework for international relations, using new algorithms and mobilizing computing power to develop scenarios. Leveraging its multidisciplinary culture, UNIGE has recently created a transversal Data Science Competence Center (CCSD) aimed at federating competencies from all faculties and enabling cross-fertilization between various disciplines to develop advanced research and services. Since its creation, more than 600 researchers have joined the CCSD community and actively participate in its research and learning activities. To support the teaching community with digital transformation, UNIGE has created a portal for online and blended learning with a set of resources to help tutors prepare their courses and classes. Some of the resources are intended for self-training, while others provide users with training/coaching opportunities with UNIGE e-learning and blended learning experts.

When students are positioned as partners in university communities, they become active participants with valuable expertise to contribute to shaping the process of digital transformation. The Partnership Projects Program (P3) provides students, alongside academic and professional staff, with the opportunity to bring forward their ideas to improve the digital tools and services at the university. Students and staff are engaged on a project they designed, and they work together towards the shared goal of learning from their partners and improving the university with a solution meeting their needs. At the end of the project, the university may carry on with the implementation of the proposed solution, leading to a new digital service or tool for the community.

UNIGE maintains an IT Service Catalogue where students and staff members can access all digital tools the university provides, such as the UNIGE Mobile App, Moodle, UNIGE’s data storage system, and many others.

UNIGE also offers a number of MOOCs (massive open online courses) open to everyone. Subjects range from Human Rights to Chemical Biology, from Water Resources Management to Exoplanets, or from Investment Management to Global Health.

Future of meetings

UNIGE events are places where experts can meet and exchange ideas, where knowledge and information can be passed on to the university community and to society at large. They are living pillars of UNIGE’s research, teaching and public service missions. The organization of these events has been severely challenged by the COVID-19, but the use of digital tools has made it possible to keep these meeting and exchange places alive. It was also an opportunity to rethink the formats and ambitions of UNIGE events for the long term, as digital tools have the potential to facilitate access to knowledge, increase the influence of UNIGE events, and reduce the environmental impact of participants’ travels.

Many UNIGE events are now being organized in a virtual or hybrid format, such as the Dies Academicus and public and scientific conferences organized by the faculties. For instance, the series of public conferences, Parlons numérique organized each year by the Digital Transformation Office, has a hybrid format allowing remote participants to interact with the speakers. A dedicated website helps UNIGE community members willing to organize virtual or hybrid events.

Social media channels

Facebook @unigeneve

Instagram @unigeneve, @unigenumerique

LinkedIn @universite-de-geneve

Twitter @UNIGE_en, @unigenumerique

YouTube @Université de Genève

European Organization for Nuclear Research

Acronym: CERN

Established: 1954

Address: 1211 Geneva 23, Switzerland

Website: https://www.cern.ch/

Stakeholder group: NGOs and associations

CERN is widely recognised as one of the world’s leading laboratories for particle physics. At CERN, physicists and engineers probe the fundamental structure of the universe. To do this, they use the world’s largest and most complex scientific instruments – particle accelerators and detectors. Technologies developed at CERN go on to have a significant impact through their applications in wider society.

Digital activities

CERN has had an important role in the history of computing and networks. The World Wide Web (WWW) was invented at CERN by Sir Tim Berners-Lee. The web was originally conceived and developed to meet the demand for automated information-sharing between scientists at universities and institutes around the world.

Grid computing was also developed at CERN with partners and thanks to funding from the European Commission. The organisation also carries out activities in the areas of cybersecurity, big data, machine learning (ML), artificial intelligence (AI), data preservation, and quantum technology.

Digital policy issues

Artificial intelligence AI-related projects are developed and referred to as part of the CERN openlab activities.

Through CERN openlab, CERN collaborates with leading information and communications technology (ICT) companies and research institutes. The R&D projects carried out through CERN openlab address topics related to data acquisition, computing platforms, data storage architectures, computer provisioning and management, networks and communication, ML and data analytics, and quantum technologies. CERN researchers use ML techniques as part of their efforts to maximise the potential for discovery and optimise resource usage. ML is used, for instance, to improve the performance of the Large Hadron Collider (LHC) experiments in areas such as particle detection and managing computing resources. Going one step further, at the intersection of AI and quantum computing, CERN openlab is exploring the feasibility of using quantum algorithms to track the particles produced by collisions in the LHC, and is working on developing quantum algorithms to help optimise how data is distributed for storage in the Worldwide LHC Computing Grid (WLCG). This research is part of the CERN Quantum Technology Initiative (QTI) activities, launched in 2020 to shape CERN’s role in the next quantum revolution.

–   CERN openlab: a public-private partnership in which CERN collaborates with ICT companies and other research organisations to accelerate the development of cutting-edge solutions for the research community, including ML.

– CERN QTI: a comprehensive R&D, academic, and knowledge-sharing initiative to exploit quantum advantage for high-energy physics and beyond. Given CERN’s increasing ITC and computing demands, as well as the significant national and international interests in quantum-technology activities, it aims to provide dedicated mechanisms for the exchange of both knowledge and innovation.

Cloud computing Within its work, CERN refers to ‘cloud computing’ as ‘distributed computing.

The scale and complexity of data from the LHC, the world’s largest particle accelerator, is unprecedented. This data needs to be stored, easily retrieved, and analysed by physicists worldwide. This requires massive storage facilities, global networking, immense computing power, and funding. CERN did not initially have the computing or financial resources to crunch all of the data on-site, so in 2002 it turned to grid computing to share the burden with computer centres around the world. The WLCG builds on the ideas of grid technology initially proposed in 1999 by Ian Foster and Carl Kesselman. The WLCG relies on a distributed computing infrastructure, as data from the collisions of protons or heavy ions are distributed via the internet for processing at data centres worldwide. This approach of using virtual machines is based on the same paradigm as cloud computing. It is expected that further CERN developments in the field of data processing will continue to influence digital technologies.

Telecommunication infrastructure Within its work, CERN refers to ‘telecommunication infrastructure’ as ‘network infrastructure’.

In the 1970s, CERN developed CERNET, a lab-wide network to access mainframe computers in its data centre. This pioneering network eventually led CERN to become an early European adopter of Transmission Control Protocol/Internet Protocol (TCP/IP) for use in connecting systems on site. In 1989, CERN opened its first external TCP/IP connections and by 1990, CERN had become the largest internet site in Europe and was ready to host the first WWW server. Nowadays, in addition to the WLCG and its distributed computing infrastructure, CERN is also the host of the CERN Internet eXchange Point (CIXP), which optimises CERN’s internet connectivity and is also open to interested internet service providers (ISPs).

Digital standards Within its work, CERN addresses ‘web standards’ as ‘open science’.

Ever since releasing the World Wide Web software under an open-source model in 1994, CERN has been a pioneer in the open-source field, supporting open-source hardware (with the CERN Open Hardware Licence), open access (with the Sponsoring Consortium for Open Access Publishing in Particle Physics SCOAP3) and open data (with the CERN Open Data Portal). Several CERN technologies are being developed with open science in mind, such as Indico, InvenioRDM, REANA, and Zenodo. Open-source software, such as CERNBox, CERN Tape Archive (CTA), EOS, File Transfer Service (FTS), GeantIV, ROOT, RUCIO, and service for web-based analysis (SWAN), has been developed to handle, distribute, and analyse the huge volumes of data generated by the LHC experiments and are also made available to the wider society.

Digital tools

Data governance Within its work, CERN refers to ‘data governance’ as ‘data preservation’.

CERN manages vast amounts of data; not only scientific data, but also data in more common formats such as webpages, images and videos, documents, and more. For instance, the CERN Data Centre processes on average one petabyte (one million gigabytes) of data per day. As such, the organisation notes that it faces the challenge of preserving its digital memory. CERN also points to the fact that many of the tools that are used to preserve data generated by the LHC and other scientific projects are also suitable for preserving other types of data and are made available to wider society.

The CERN Open Data Policy for scientific experiments at the LHC is essential to make scientific research more reproducible, accessible, and collaborative. It reflects values that have been enshrined in the CERN Convention for more than 60 years that were reaffirmed in the European Strategy for Particle Physics (2020), and aims to empower the LHC experiments to adopt a consistent approach towards the openness and preservation of experimental data (applying FAIR standards to better share and reuse data).

EOSC Future is an EU-funded project that is contributing to establishing the European Open Science Cloud (EOSC) to provide a Web of FAIR Data and Services for science in Europe. The implementation of EOSC is based on the long-term process of alignment and coordination pursued by the Commission since 2015.

CERN joined the recently formed EOSC Association in 2020. The EOSC Association is the legal entity established to govern the EOSC and has since grown to more than 250 members and observers.

Future of meetings

More information about ongoing and upcoming events, you can find on the events page.

Social media channels

Facebook @cern

Instagram @cern

LinkedIn @cern

X @CERN

YouTube @CERN




Graduate Institute of International and Development Studies

Acronym: Geneva Graduate Institute

Established: 1927

Address: Case postale 1672, 1211 Geneva, Switzerland

Website: https://www.graduateinstitute.ch

The Geneva Graduate Institute of International and Development Studies (Geneva Graduate Institute) is an institution of research and higher education at the postgraduate level dedicated to the study of world affairs, with a particular emphasis on the cross-cutting fields of international relations and development issues.

Through its core activities, the Institute promotes international cooperation and contributes to the progress of developing societies. More broadly, it endeavours to develop creative thinking on the major challenges of our time, foster global responsibility, and advance respect for diversity.

By intensely engaging with international organisations, non-governmental organisations (NGOs), governments, and multinational companies, the Institute participates in global discussions and prepares future policymakers to lead tomorrow’s world.

In 2022, the Institute launched a new Competence Hub on digital technologies. The Tech Hub brings together a diversity of internal and external expertise to explore technologies from a human-centred and human-biotype-centred perspective. The focus will be the exploration of current and future technological innovations from a social science perspective, with an interest in the socio-political, governance, and geopolitical consequences of the current technological revolution. It will progressively structure different kinds of activities as well as welcome and foster research projects.

This transdisciplinary and horizontal initiative enables the Institute to forge and express its own unique voice on the digital turn and its consequences. It has indeed a particular role to play in the exploration of all those questions that need a transdisciplinary social science and humanities perspective and are by nature profoundly inter-transnational. The reality is that the Institute is already producing research and knowledge on those questions and diffusing them through teaching and events.

Digital activities

As part of its main strategy, the Institute seeks to develop digitally driven innovation in teaching and research, as well as information technology (IT) services. At the same time, as a research institution focusing on global challenges and their impacts, the digital turn has become one of its fundamental and policy-oriented research areas.

In terms of research, a growing number of researchers and PhD candidates analyse the impact of digitalisation on international relations and development issues. A few examples of research topics are cybersecurity, hybrid threats and warfare, surveillance technologies, internet governance, digital diplomacy, digital health, digital rights, digital trust, digital economy, the future of work, blockchain and cryptocurrencies, AI and humanitarian law, and AI and peace negotiations among others. The Institute has also developed expertise in using digital technologies as new research methods, including computational social scientific methods and big data analytics.

In terms of teaching, its Master, PhD, and executive education courses are increasingly focused on the effects of digitalisation on society and the economy, and more generally the global system. Some examples of courses are Digital Approaches to Conflict Prevention, Digital Innovation in Nature Conservation, Internet, Technology and International Law, Introduction to Digital Social Science Research, Technology, Society and Decision- making, The Politics of Digital Design, AI and Politics, Internet Governance and Economics, Technology and Development, and Digital Diplomacy and Power Relations on Cyberspace. Digital skills workshops are also organised for students to provide them with basic digital competence for their future professional or academic life, including big data analysis, introduction to programming with R and Python, and data analysis in various contexts.

The Executive Education Course, upskill series, titled Artificial Intelligence: A Strategic Asset for Diplomacy and Organisations, caters to diplomats and professionals in international missions and organisations. Recognising the increasing reliance on AI and digital technologies in these settings, the two-day course delves into the transformative impact of these tools on decision-making, negotiation, administrative tasks, and future scenario prediction. Through concrete applications and case studies, participants explore the promises and pitfalls of AI, including its geopolitical implications. The second day is dedicated to hands-on practice, allowing participants to use and discuss innovative digital tools for enhancing their professional activities.

Over the years, the Institute has developed a performing IT infrastructure with secured data storage space and digital platforms (e.g. Campus, Moodle, TurntIn, Zoom, MyHR, Salesforces, Converis) to provide seamless services as well as dematerialised/paperless processes (e.g. student applications, course registration) for students, staff, and professors.

The Institute has developed digital tools (e.g. app for students, responsive website) and used digital services (e.g. social media, Facebook, Google ads) for many years in its student recruitment and communication campaigns.

Digital tools are also part of the pedagogical methods to improve learning. Flipped classrooms, MOOCs, SPOCs, and podcasts, to name a few, are used by professors in Master’s and PhD programmes, as well as in executive education. The Institute also supports professors in developing pedagogical skills and in using digital tools. Workshops are offered to all faculty members at the end of the summer to prepare them for hybrid teaching and the use of new technological tools in the classroom.

The Institute also organises workshops, seminars, film screenings, and other events on the digital turn, ranging from the digital divide and the governance and regulatory aspects of data to cybersecurity.

Digital policy issues

Some of the Institute’s prominent research initiatives are listed under respective digital policy issues sections.

Artificial intelligence

Conflict and peacebuilding

The faculty carries out a number of digital policy-related research projects, some of which focus on AI in particular. For example, the project titled Lethal Autonomous Weapon Systems (LAWS) and War Crimes: Who is to Bear Responsibility? aims to clarify whether and to what extent the requirements for ascribing criminal responsibility for the commission of an act – and in particular, the key concepts of culpability theories – can be applied to the use of LAWS in combat operations. This analysis will serve to identify lacunae and inconsistencies in the current legal framework in the face of the advent of military robotics.

This project explores how the increasing digitalisation of peace processes affects international peace building efforts that take place in a global environment characterised by friction between liberal and authoritarian approaches. To make sense of these dynamics, the project draws on the concept of apomediation, to suggest that solutions to conflict are no longer simply supplied by human agents, but through a complex entanglement of human-machine networks.

The Intrepid Project aims to develop a general understanding of how policy announcements by state agencies are interpreted by journalists in ways that send signals, indicate intent, and otherwise provoke economic and political reactions. Machine learning (ML) techniques and the semantic and syntactic properties of announcement texts are then used to develop models of the announcement interpretation process.

Global Health

A number of projects carried out by the Institute’s members address the relationship between digital technologies and health. For instance, the Modelling Early Risk Indicators to Anticipate Malnutrition (MERIAM) project uses computer models to test and scale up cost effective means to improve the prediction and monitoring of undernutrition in difficult contexts.

The Institute hosted the new Digital Health and AI Research Collaborative (I-DAIR) (new HealthAI) directed by former Ambassador of India and Visiting Lecturer at the Institute Amandeep Gill. I-DAIR aims to create a platform to promote responsible and inclusive AI research and digital technology development for health. This platform is supported by the Geneva Science and Diplomacy Anticipator (GESDA).

The project Governing Health Futures 2030: Growing up in a Digital World, hosted at the Global Health Centre (GHC), explores how to ensure that digital development helps improve the health and well-being of all, and especially among children and young people. It focuses on examining integrative policies for digital health, AI, and universal health coverage to support the attainment of the third sustainable development goal (SDG).

Democracy

Questions about the potential impact of the internet are now routinely raised in relation to political events and elections in most places. The project on the Digital Infrastructuring of Democracy asks how the digital infrastructuring of democracy unfolds through regulatory and political processes, with a heuristic focus on both its transnational dimension and its specific reverberations in democracies of the Global South. The project concentrates on one thematic controversy related to each aspect of infrastructure: the accountability of algorithms for code, data protection for content, and encryption for circulation.

Taking stock of the centrality of AI in society and in the citizen-government relation, this project hosted at the Albert Hirschman Centre on Democracy seeks to engage with youth in Switzerland to explore the future role of AI in democracy through storytelling and narrative foresight. It will give a voice to the citizens of tomorrow and collaborate with art schools to design participatory AI art.

Future of work

Focusing on the Global South, the project African Futures: Digital Labor and Blockchain Technology strengthened empirical knowledge on changing trends in employment in the region by way of a two-pronged approach to the increasingly interconnected global division of labour: (1) App-based work mediated by online service platforms and (2) the use of blockchain technology in mining sites for ethical sourcing, traceability, and proof of origin.

The emergence of AI and digitally mediated work represents a fundamental challenge for most developing economies. Coupled with jobless economic growth, rising human productivity, and the exponential increase of the available labour pool, few jobs can be said to be safe from automated labour. This project examines the impact of digital work and automation in the Global South, from blockchain technology to ride-sharing apps, to inform debates on automation, computerisation and non-standard forms of work.

Inclusive finance

Projects carried out by the Institute’s members also address the role of digital technologies in enhancing financial inclusion. The project Effects of Digital Economy on Banking and Finance studies digital innovations and how fintech extends financial services to firms and households and improves credit allocation using loan-account level data comparing fintech and traditional banking.

Digital tools

  • Digital collections that allow free access to historical documents, texts, and photographs on international relations from the sixteenth to the twentieth century.
  • Two free online courses (MOOCs) on globalisation and global governance.
  • Podcasts showcasing professors’ and guests’ expertise (What matters today, In conversation with, Parlons en).
  • Podcasts are also integrated into the curricula of several international histories and interdisciplinary Master’s courses to encourage students to use social network platforms to popularise their findings.

Future of meetings

Events, sessions, and seminars are held online (usually on Zoom), for example, information sessions for admitted and prospective students take place online.

Social media channels

Facebook @graduateinstitute

Instagram @graduateinstitute

LinkedIn @geneva graduate institute

X @GVAGrad

YouTube @Geneva Graduate Institute

United Nations Economic Commission for Europe

Acronym: UNECE

Established: 1947

Address: Palais des Nations, 1211 Geneva 10, Switzerland

Website: https://www.unece.org/info/ece-homepage.html

Stakeholder group: International and regional organisations

UNECE is one of five regional commissions of the UN. Its major aim is to promote pan-European economic integration. To do so, it brings together 56 countries in Europe, North America, and Central Asia, which discuss and cooperate on economic and sectoral issues.

UNECE works to promote sustainable development and economic growth through policy dialogue, negotiation of international legal instruments, development of regulations and norms, exchange and application of best practices, economic and technical expertise, and technical cooperation for countries with economies in transition. It also sets out norms, standards, and conventions to facilitate international cooperation.

Digital activities

UNECE’s work touches on several digital policy issues, ranging from digital standards (in particular in relation to electronic data interchange for administration, commerce, and transport) to the internet of things (IoT) (e.g. intelligent transport systems). Its activities on connected vehicles and automated driving systems are essential to seize the benefits of technical progress and disruptions in that field and to operationalise new mobility concepts such as Mobility as a Service (MaaS). Its UN/CEFACT develops trade facilitation recommendations and electronic business standards, covering both commercial and government business processes. UNECE also carries out activities focused on promoting sustainable development, in areas such as sustainable and smart cities for all ages; sustainable mobility and smart connectivity; and measuring and monitoring progress towards the sustainable development goals (SDGs).

UNECE’s work in the field of statistics is also relevant for digital policy issues. For example, the 2019 Guidance on Modernizing Statistical Legislation– which guides countries through the process of reviewing and revising statistical legislation – covers issues such as open data, national and international data exchanges, and government data management.

UNECE carries out extensive work in the area of sustainable transport leading on several UN Conventions. Accession to the conventions continues to increase as more and more member states realise the benefits in the time taken and associated costs in the movement of goods. Numerous digitised systems have been developed, and are maintained, hosted, and administered under the auspices of UNECE. For a number of other tools and mechanisms, work is underway.

Digital policy issues

Digital standards

UNECE’s intergovernmental body UN/CEFACT continues making great strides in the area of digital standards. In a recent collaboration with the International Federation of Freight-Forwarders Associations (FIATA), it developed the electronic FIATA Multimodal Bill of Lading (eFBL) data standard. The basis of the mapping of the Negotiable FIATA Multimodal Transport Bill of Lading (FBL) with the UN/CEFACT Multimodal Transport (MMT) reference data model, allows the exchange of BL data in a standardised way, facilitating interoperability between all modes of transport and industry stakeholders. Similar to other data standards developed by UN/CEFACT, the data standard is offered as open-source for all software providers and industry stakeholders to implement. UNECE’s standardisation work builds on a family of reference data models in alignment with its strategy to become the next generation of global standards for trade and transport information exchange. Other digital standards in the areas of supply chain management, agriculture, and travel and tourism (e.g. Buy Ship Pay Reference Data Model, Textile and Leather Data Model (Part 1 and Part 2), and Travel and Tourism Experience Programme Data Model) are a great step toward paperless trade and benefit all actors of the supply chain by reducing costs, increasing security, and gaining efficiency.

Internet of things and artificial intelligence

As the UN centre for inland transport, UNECE hosts international regulatory platforms in the field of automated driving and intelligent transport systems. It hosts multilateral agreements and conventions ruling the requirements and the use of these technologies (such as the UN agreements on vehicle regulations and the Vienna Convention on Road Traffic). Its activities (e.g. facilitating policy dialogue and developing regulations and norms) contribute to enabling automated driving functionalities and ensuring that the benefits of these technologies can be captured without compromising safety and progress achieved in areas such as border crossing and interoperability. It also collaborates with other interested stakeholders, including the automotive and information and communications technology (ICT) industries, consumer organisations, governments, and international organisations.

Another area of work for UNECE is related to harnessing smart technologies and innovation for sustainable and smart cities. In this regard, it promotes the use of ICTs in city planning and service provision and it has developed (together with ITU) a set of key performance indicators for smart sustainable cities. UNECE also works to facilitate connectivity through sustainable infrastructure. For instance, it assists countries in developing smart grids for more efficient energy distribution, and it administers international e-roads, e-rail, and e-waterway networks.

UNECE launched the Advisory Group on Advanced Technology in Trade and Logistics (AGAT) in 2020 on topics, such as distributed ledger technologies (DLT) including blockchain, IoT, and AI.

The UNECE High-Level Group on Modernisation of Official Statistics (HLG-MOS) has been at the forefront of modernisation initiatives in the field of official statistics. These initiatives include innovative areas such as big data, synthetic data, and machine learning (ML). A UNECE guide, Machine Learning for Official Statistics, can help national and international statistical organisations to harness the power of ML to modernise the production of official statistics. Responding to the growing interest in LLM, HLG-MOS is working on a white paper to establish a common understanding of LLM’s potential within the statistical community by exploring implications and opportunities for official statistics.

In trade, the newly released UN/CEFACT JSON-LD Web Vocabulary complements and enhances the capabilities of AI systems for trade-related exchanges. It aims to support the interoperability of trade by allowing supply chain actors to more easily integrate a common vocabulary in their business tools (e.g. software applications, AI algorithms) to ensure that data shared between different entities (e.g. suppliers, manufacturers, distributors, transporters, financiers, and regulators) is consistent and easily interpretable, reducing errors and misunderstandings.

  • Access to the text of UN Regulations
  • UN Regulation No. 155 on Cyber Security and Cyber Security Management
  • UN Regulation No. 156 on Software Updates and Software Updates Management Systems
  • World Forum for Harmonization of Vehicle Regulations (WP.29)
  • Working Party on Automated/Autonomous and Connected Vehicles
  • Access to the text of UN Regulations

    Artificial intelligence for energy

    AI and other technologies are inspiring energy suppliers, transmission and distribution companies, and demand sectors (buildings, industry, transport) to establish new business models to generate, deliver, and consume energy in a more sustainable way.

    UNECE established a task force on digitalization in energy to offer a platform for cross-industry experts from the energy sector and digital innovation to develop a unified voice on digitalisation in energy.

    The group found that AI and digitalisation have the potential to reduce residential and commercial buildings’ energy use by as much as 10% globally by 2040 if applied throughout a building’s value chain and life cycle. In particular, applications of AI may help optimise a building’s orientation for solar heat gain and predict power and heat needs, thus increasing overall energy security and maximising the integration of renewable energy sources.

    The group also found that AI and digitalisation could help achieve energy savings of at least 10%–20% in the industrial sector (which consumes around 38% of global final energy and produces 24% of greenhouse gasses).

    UNECE has partnered with the University of Zürich to develop an AI-powered tool that will offer a real-time interactive compendium of information and data resources on the resilience of energy systems. The platform will equip policymakers with a cutting-edge tool that will inform their policy decisions by facilitating knowledge management and dissemination capabilities. It is also meant to help identify technology and policy breakthroughs and mobilise financial flows for resilience. The European Investment Bank, the International Atomic Energy Agency, the International Energy Agency, the International Telecommunication Union, the Organization for Security and Co-operation in Europe, the World Meteorological Organization, the World Bank, and other organisations contribute their knowledge base to support and shape this tool.

    Automated driving

    Blockchain

    UNECE’s subsidiary body UN/CEFACT has been exploring the use of blockchain for trade facilitation. For instance, work carried out within the Blockchain White Paper Project has resulted in two white papers: One looking at the impact of blockchain on the technical standards work of UN/CEFACT and another looking at how blockchain could facilitate trade and related business processes. The ongoing Chain Project is focused on developing a framework/mechanism for the development and implementation of blockchain services infrastructure, and creating a whitepaper on strategy for the development and implementation of interoperable global blockchain technology infrastructure. Another blockchain-related project looks into the development of a standard on the creation of a cross-border inter-customs ledger using blockchain technology.

    Critical infrastructure

    UNECE achieved a transformative milestone with regard to cybersecurity in the broad automotive sector with the adoption of UN Regulation No. 155 (Cyber Security and CSMS) and UN Regulation No. 156 (Software Updates).

    Before that, cyber risks related to connected vehicles were apparent but not systematically addressed. Security researchers alerted the public of them by revealing various vulnerabilities. There were only narrow standards and guidelines for securing vehicles, such as standards for secure communication among Electronic Control Units (ECUs) and for hardware encryption.

    UNECE’s World Forum for Harmonization of Vehicle Regulations (Working Party on Automated/Autonomous and Connected Vehicles (GRVA) WP.29) adopted two important new regulations on cybersecurity and over-the-air software updates and led to the situation where cybersecurity became non-negotiable for securing market access via type approval for those countries applying this regime. GRVA also developed recommendations on uniform provisions concerning cybersecurity and software updates for countries applying the self-certification regime.

    Under the 1958 Agreement (binding to 54 countries)

    • Geneva Internet Platform

    Acronym: GIP

    Established: 2014

    Address: 7bis, Avenue de la Paix, CH-1202 Geneva

    Website: https://www.giplatform.org/

    Stakeholder group: NGOs and associations

    The Geneva Internet Plaform (GIP) is a Swiss initiative operated by DiploFoundation that strives to engage digital actors, foster digital governance, and monitor digital policies.

    It aims to provide a neutral and inclusive space for digital policy debates, strengthen the participation of small and developing countries in Geneva-based digital policy processes, support activities of Geneva-based Internet governance (IG) and ICT institutions and initiatives, facilitate research for an evidence-based, multidisciplinary digital policy, bridge various policy silos, and provide tools and methods for in situ and online engagement that could be used by other policy spaces in International Geneva and worldwide. The GIP’s activities are implemented based on three pillars: a physical platform in Geneva, an online platform and observatory, and a dialogue lab.

    International Labour Organization

    Acronym: ILO

    Established: 1919

    Address: 4 route des Morillons, 1211 Geneva 22, Switzerland

    Website: https://www.ilo.org/

    Stakeholder group: International and regional organisations

    The ILO is the United Nations agency for the world of work. It was founded on the conviction that universal and lasting peace can be established only if it is based on social justice.

    The ILO brings together governments, employers, and workers from its 187 member states in a human-centred approach to the future of work based on decent employment creation, rights at work, social protection, and social dialogue.

    The ILO’s tripartite membership drafts, adopts, and monitors the implementation of international labour standards on key world of work issues – ILO Conventions and Recommendations.

    The ILO undertakes research and data collection across the range of world of work topics. It publishes flagship reports and a wide range of publications and working papers. Its globally renowned set of statistical databases is maintained and updated with nationally sourced labour market data.

    The ILO manages a wide range of development cooperation projects in all regions of the world. Realised in partnership with donor countries and organisations, these projects aim to create the conditions for delivery of the ILO’s decent work agenda.

    Three initiatives are central to the ILO’s current work: the establishment of a global coalition to promote social justice, advancing the 2030 Agenda for Sustainable Development through the Global Accelerator on Jobs and Social Protection for Just Transitions, and its four priority action programmes. The latter focuses on the transition from the informal to the formal economy, just transitions towards environmentally sustainable economies and societies, decent work in supply chains, and decent work in crises and post-crisis situations.

    Digital activities

    As the ILO covers the full scope of the world of work, digital issues are present across the organisation’s work. The ILO addresses digitalisation through a wide range of topics including digital labour platforms, digital skills knowledge, employability, artificial intelligence (AI), automation and data governance – and more broadly, the future of work. The ILO also tracks the effects of digitalisation on specific work sectors, for instance, the postal and telecommunication services sector.

    Digital policy issues

    Automation and artificial intelligence

    The ILO is paying close attention to how automation and AI  are changing the labour markets and the ways we work. We have examined the impacts of automation in many publications, for instance, Robotics and Reshoring, Automation and its Employment Effects: A Literature Review of Automotive and Garment Sectors, and the research brief, Who Moves and Who Stays? A number of recent studies have focused on the labour impacts of generative AI and the growing use of AI in specific sectors. Examples include the working papers, Generative AI and Jobs: A Global Analysis of Potential Effects on Job Quantity and Quality and Artificial Intelligence in Human Resource Management: A Challenge for the Human-centred Agenda? AI has been the topic of recent editions of the ILO’s Future of Work Podcast series. 

    Access to data

    The ILO has long been a leading resource for policymakers, researchers, and other users of data on the labour markets and all aspects of the world of work. ILOSTAT (a portal to its comprehensive labour statistics) and the ILO Knowledge Portal (offering access to country information and data on labour laws, standards, policies, and statistics) make real-time data available to users around the world. The World Employment and Social Outlook Data Finder provides customised datasets on request for measures such as the global labour force, unemployment, and employment by sector. The ILO also has a Development Cooperation Dashboard with data on labour-related policy areas and on the organisation’s field projects, funding, and expenditures. All materials published by the ILO are collected and freely available in Labordoc, the organisation’s digital repository. The ILO’s new Research Repository allows users to easily access our knowledge products by topic and author.

    Future of work

    The future of work has been a key unifying digital issue in the ILO’s activities for many years. In 2015, the ILO Director-General presented a report to the International Labour Conference that proposed a special initiative on the future of work. Since that time, much of the research the ILO has undertaken and many of the reports we have published have fallen under this rubric. In 2019, the ILO established the ILO Global Commission on the Future of Work as part of our Future of Work Initiative. The Commission was composed of representatives from government, civil society, academia, and business and worker representatives.

    The Commission published a landmark report, Work for a Brighter Future, that called for a human-centred agenda for the future of work and explored the impacts of technological progress in the fields of AI and robotics and on issues such as the gender labour gap and the automation of work. That same year, the ILO issued the ILO Centenary Declaration, which advocated ‘full and productive employment and decent work’ in the context of the digital transformation of work, including platform work. Examining the future of work in its myriad implications remains a primary focus for the organisation to this day.

    Sustainable development

    The ILO is playing a pivotal role in advancing the 2030 Agenda for Sustainable Development, most specifically specifically sustainable development goal (SDG) 8 (decent work and economic growth). The ILO is one of the main actors supporting the Global Accelerator on Jobs and Social Protection for Just Transitions initiative, the UN system’s collective response for addressing the multiple challenges that threaten to erase development progress. The Global Accelerator aims to direct investments to help create at least 400 million decent jobs, primarily in the green, digital, and care economies, and to extend social protection coverage to the over 4 billion people currently excluded. The ILO has also created the Decent Work for Sustainable Development (DW4SD) Resource Platform,  which maps the interplay between sustainable development and decent work. The platform provides guidance and working resources to ILO staff, development partners, UN country teams, and other stakeholders. A recent ILO report, Transformative Change and SDG 8, outlines an integrated policy approach that countries can follow to achieve SDG 8.

    Capacity development

    Capacity development is another digital-related issue at the core of the ILO’s activities. As part of our skills, knowledge, and employability initiatives, the ILO helps governments develop education and training systems to take advantage of new educational technologies and give greater attention to digital skills. We support enterprises and employers to make investments to expand education and training programmes, and workers to proactively upgrade their skills or acquire new ones.

    Examples of many resources the ILO has produced are Digital Employment Diagnostic Guidelines, Digitalization of National TVET and Skills Systems and Digitalise Your Business: Digital Strategies for Micro, Small and Medium-Sized Enterprises. These and many more resources are available from the ILO’s Skills and Lifelong Learning knowledge-sharing platform.

    Together with the Norwegian Ministry of Foreign Affairs, the ILO developed the SKILL-UP programme, which assists developing countries in building capacity and improving their digital skills systems, as well as the Skills Innovation Facility. The Facility focuses on identifying and testing innovative ideas and solutions to address current and future skills challenges. In addition, the ILO’s Skills Innovation Network provides a platform for innovators to collaborate and share experiences on developing innovations for skills development.

    The ILO also has a Help Desk for Business on International Labour Standards that provides assistance to businesses on how to align their business operations with labour standards.

    Privacy and data protection

    In regard to privacy and data protection, the ILO has published a set of principles on the protection of workers’ personal data, which explores trends, principles, and good practices related to the protection of personal data.

    The International Training Centre, established by the ILO, provides online courses on a variety of labour issues. The ILO also organises webinars and uses a number of social media accounts. The following digital tools are also available:

    Information on conferences and events is available on the ILO events page.

    Digital tools

    Digital labour platforms and telework

    A key focus of ILO research is the effects of digitalisation on labour market evolution and new forms of work. The organisation has been closely tracking the implications of digital labour platforms digital and remote work (e.g. teleworking). The ILO has published some essential references on these new subjects including the World Employment and Social Outlook report on digital labour platforms and the report, Working from Home, published during the COVID-19 pandemic. Most other ILO studies also reflect digital issues. For example, recent Global Employment Trends for Youth reports cover inequalities in youth labour markets arising from digital transformation, as well as investment in young people’s skills,

    Social media channels

    Facebook @ILO

    Flickr @ilopictures

    Instagram @iloinfo

    LinkedIn @/international-labour-organization-ilo

    TikTok @ilo

    X @ilo

    YouTube @ilotv

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