Internet governance, also referred to as digital policy, deals with the policy issues associated with digital technology.
Diplo has been providing capacity development support for many years. This includes online and blended courses, policy research, policy immersion, and community support. Since many small and developing countries have limited resources and institutional capacity in this sector, Diplo provides special assistance to practitioners from these countries.
What is internet governance?
Internet governance refers to the shared principles, norms, rules, decision-making procedures, and programmes that shape the evolution and use of the Internet. Governments, the private sector, and civil society each contribute to developing these principles, rules, and processes, in their respective roles. (WGIG, 2015)
Although internet governance deals with the core of the digital world, the digital-binary logic of true and false, or good and bad, is inadequate when talking about technology. Instead, there are many subtleties and shades of meaning and perception. In order to shape and engage in internet governance, practitioners require an analogue approach. Such approach needs to cover a continuum of options and compromises.
The book An Introduction to Internet Governance (7th ed.), by Dr Jovan Kurbalija, needs no introduction. In fact, today it is one of the most widely-used books by digital policy professionals and across universities. It has also been translated into 10 languages.
The book provides a comprehensive overview of the main issues and actors in the field through a practical framework for analysis, discussion, and resolution of significant issues. Download the latest edition, or any of the translated versions.
Stakeholder group: International and regional organisations
The Human Rights Council is a United Nations intergovernmental body whose mandate is to strengthen the promotion and protection of human rights around the globe, and to make recommendations on cases of human rights violations. The Council is made up of 47 member states, as elected by the UN General Assembly.
The Council works closely with the Office of the High Commissioner for Human Rights (OHCHR), headed by the High Commissioner for Human Rights, who is the principal human rights official of the United Nation.
Freedom of expression and privacy in the online space are two of the issues covered by the Council in its activities. These have been discussed at UNHRC sessions, and covered in resolutions adopted by the Council, as well as in reports elaborated by the special rapporteurs appointed by the Council. The Special Rapporteur on the promotion and protection of the right to freedom of opinion and expression has issued reports on issues such as: the use of encryption and anonymity to exercise the rights to freedom of opinion and expression in the digital age; states’ surveillance of communications on the exercise of the human rights to privacy and to freedom of opinion and expression; the right to freedom of opinion and expression exercised through the Internet; etc. The Special Rapporteur on the righ to privacy has within its mandate the responsibility to make recommendations for the promotion and protection of the right to privacy, including in connection with challenges arising from new technologies.
The Geneva Internet Plaform (GIP) is a Swiss initiative operated by DiploFoundation that strives to engage digital actors, foster digital governance, and monitor digital policies.
It aims to provide a neutral and inclusive space for digital policy debates, strengthen the participation of small and developing countries in Geneva-based digital policy processes, support activities of Geneva-based Internet governance (IG) and ICT institutions and initiatives, facilitate research for an evidence-based, multidisciplinary digital policy, bridge various policy silos, and provide tools and methods for in situ and online engagement that could be used by other policy spaces in International Geneva and worldwide. The GIP’s activities are implemented based on three pillars: a physical platform in Geneva, an online platform and observatory, and a dialogue lab.
Address: 4 route des Morillons, 1211 Geneva 22, Switzerland
Website:
https://www.ilo.org/
Stakeholder group: International and regional organisations
The ILO is the United Nations agency for the world of work. It was founded on the conviction that universal and lasting peace can be established only if it is based on social justice.
The ILO brings together governments, employers, and workers from its 187 member states in a human-centred approach to the future of work based on decent employment creation, rights at work, social protection, and social dialogue.
The ILO’s tripartite membership drafts, adopts, and monitors the implementation of international labour standards on key world of work issues – ILO Conventions and Recommendations.
The ILO undertakes research and data collection across the range of world of work topics. It publishes flagship reports and a wide range of publications and working papers. Its globally renowned set of statistical databases is maintained and updated with nationally sourced labour market data.
The ILO manages a wide range of development cooperation projects in all regions of the world. Realised in partnership with donor countries and organisations, these projects aim to create the conditions for delivery of the ILO’s decent work agenda.
Three initiatives are central to the ILO’s current work: the establishment of a global coalition to promote social justice, advancing the 2030 Agenda for Sustainable Development through the Global Accelerator on Jobs and Social Protection for Just Transitions, and its four priority action programmes. The latter focuses on the transition from the informal to the formal economy, just transitions towards environmentally sustainable economies and societies, decent work in supply chains, and decent work in crises and post-crisis situations.
Digital activities
As the ILO covers the full scope of the world of work, digital issues are present across the organisation’s work. The ILO addresses digitalisation through a wide range of topics including digital labour platforms, digital skills knowledge, employability, artificial intelligence (AI), automation and data governance – and more broadly, the future of work. The ILO also tracks the effects of digitalisation on specific work sectors, for instance, the postal andtelecommunication services sector.
The ILO has long been a leading resource for policymakers, researchers, and other users of data on the labour markets and all aspects of the world of work. ILOSTAT (a portal to its comprehensive labour statistics) and the ILOKnowledgePortal (offering access to country information and data on labour laws, standards, policies, and statistics) make real-time data available to users around the world. The World Employment and Social Outlook Data Finder provides customised datasets on request for measures such as the global labour force, unemployment, and employment by sector. The ILO also has a Development Cooperation Dashboard with data on labour-related policy areas and on the organisation’s field projects, funding, and expenditures. All materials published by the ILO are collected and freely available in Labordoc, the organisation’s digital repository. The ILO’s new Research Repository allows users to easily access our knowledge products by topic and author.
Future of work
The future of work has been a key unifying digital issue in the ILO’s activities for many years. In 2015, the ILO Director-General presented a report to the International Labour Conference that proposed a special initiative on the future of work. Since that time, much of the research the ILO has undertaken and many of the reports we have published have fallen under this rubric. In 2019, the ILO established the ILO Global Commission on the Future of Work as part of our Future of Work Initiative. The Commission was composed of representatives from government, civil society, academia, and business and worker representatives.
The Commission published a landmark report, Work for a BrighterFuture, that called for a human-centred agenda for the future of work and explored the impacts of technological progress in the fields of AI and robotics and on issues such as the gender labour gap and the automation of work. That same year, the ILO issued the ILO Centenary Declaration, which advocated ‘full and productive employment and decent work’ in the context of the digital transformation of work, including platform work. Examining the future of work in its myriad implications remains a primary focus for the organisation to this day.
Sustainable development
The ILO is playing a pivotal role in advancing the 2030 Agenda for Sustainable Development, most specifically specifically sustainable development goal (SDG) 8 (decent work and economic growth). The ILO is one of the main actors supporting the Global Accelerator on Jobs and Social Protection for Just Transitions initiative, the UN system’s collective response for addressing the multiple challenges that threaten to erase development progress. The Global Accelerator aims to direct investments to help create at least 400 million decent jobs, primarily in the green, digital, and care economies, and to extend social protection coverage to the over 4 billion people currently excluded. The ILO has also created the Decent Work for Sustainable Development (DW4SD)Resource Platform, which maps the interplay between sustainable development and decent work. The platform provides guidance and working resources to ILO staff, development partners, UN country teams, and other stakeholders. A recent ILO report, Transformative Change and SDG 8, outlines an integrated policy approach that countries can follow to achieve SDG 8.
Capacity development
Capacity development is another digital-related issue at the core of the ILO’s activities. As part of our skills, knowledge, and employability initiatives, the ILO helps governments develop education and training systems to take advantage of new educational technologies and give greater attention to digital skills. We support enterprises and employers to make investments to expand education and training programmes, and workers to proactively upgrade their skills or acquire new ones.
Together with the Norwegian Ministry of Foreign Affairs, the ILO developed the SKILL-UP programme, which assists developing countries in building capacity and improving their digital skills systems, as well as the Skills Innovation Facility. The Facility focuses on identifying and testing innovative ideas and solutions to address current and future skills challenges. In addition, the ILO’s SkillsInnovation Network provides a platform for innovators to collaborate and share experiences on developing innovations for skills development.
In regard to privacy and data protection, the ILO has published a set of principles on the protection of workers’personal data, which explores trends, principles, and good practices related to the protection of personal data.
The International Training Centre, established by the ILO, provides online courses on a variety of labour issues. The ILO also organises webinars and uses a number of social media accounts. The following digital tools are also available:
Information on conferences and events is available on the ILO events page.
Digital tools
Digital labour platforms and telework
A key focus of ILO research is the effects of digitalisation on labour market evolution and new forms of work. The organisation has been closely tracking the implications of digital labour platforms digital and remote work (e.g. teleworking). The ILO has published some essential references on these new subjects including the World Employment and Social Outlook report on digital labour platforms and the report, Working from Home, published during the COVID-19 pandemic. Most other ILO studies also reflect digital issues. For example, recent Global Employment Trends for Youth reports cover inequalities in youth labour markets arising from digital transformation, as well as investment in young people’s skills,
Address: 7bis, Avenue de la Paix CH-1202 Geneva, Switzerland
Website:
https://www.diplomacy.edu
Stakeholder group: Academia & think tanks
DiploFoundation (Diplo) is a Swiss-Maltese non-governmental organisation that specialises in capacity development in the field of Internet governance and digital policy. Established in 2002, Diplo, among other things, works to improve the role of small and developing states in global diplomacy by:
training officials through online courses, workshops, and simulation exercises;
developing capacity on Internet governance, cybersecurity, data, artificial intelligence, and other emerging tech issues;
promoting and developing digital tools for inclusive and impactful governance and policy-making.
Diplo’s main activities:
Capacity Development
Diplo’s capacity development support begins with individuals, but through the activities of these individuals, its impact reaches into the larger systems of which they and their organisations are a part. Diplo’s approach includes online training, policy research, policy immersion, and the development of communities of practice, combined in various ways as appropriate to each policy context. Diplo’s capacity development activities center around education, online training, courses, workshops, as well as online events, webinars, and research on topics such as AI, big data, science diplomacy, and cybersecurity.
Events
To address pressing issues in global governance, Diplo’s events bring together people from different perspectives, including diplomats, business professionals, academics, members and staff of international organisations, members of civil society, and members of the technical community. Diplo works to make its events more accessible through e-tools that support remote participation. These events often evolve into teaching activities, publications, or online interactions.
Courses
Diplo offers postgraduate-level academic courses and training workshops on a variety of diplomacy-related topics for diplomats, civil servants, staff of international organisations and NGOs, and students of international relations. Combining a highly developed learning methodology with a unique online learning platform, Diplo’s courses are flexible, personal, interactive, and community-building. Courses are delivered online, face-to-face, and in a blended format.
Research
Diplo’s efforts on capacity development also include research on a variety of digital topics such as AI, big data, science diplomacy, and cybersecurity. This research has been conducted in collaboration with a number of partners, including swissnex and the Ministry for Foreign Affairs of Finland.
Artificial Intelligence
In the area of AI, Diplo has established its AI Lab, a multifaceted initiative that includes research and analysis on AI policy, capacity development in the field of AI and related areas, reports from main events and discussions on AI, and analysis of the impact of AI on diplomacy.
At IGF 2019 in Berlin, Diplo launched its humAInism project as a response to calls for regulation and oversight of AI technologies. The project aims to anchor AI in the core values of humanity by understanding how AI functions and what reasonable policy trade-offs need to be made. It looks under the AI bonnet to understand the technology and analyses the policy, legal, and ethics-related impacts of algorithms and other AI tools.
Address: 19 Avenue de la paix, 1202 Geneva, Switzerland
Website:
https://www.icrc.org
Stakeholder group: International and regional organisations
Established in 1863, the ICRC is an independent international humanitarian organisation headquartered in Geneva. It defends and promotes the respect of international humanitarian law (IHL) and is dedicated to protecting the lives and dignity of victims of war and to providing assistance. Along these lines, it cooperates with governments, the private sector, and other entities affected by international and internal armed conflict and violence.
Together with the International Federation of Red Cross and Red Crescent Societies and 192 individual national societies, the ICRC makes up the so-called International Red Cross and Red Crescent Movement.
Digital activities
Digitalisation is increasingly present in the context of armed conflict and violence. On one hand, affected populations are in demand for digital tools, which humanitarian organisations need to provide in a responsible manner. On the other hand, states use cyber operations as part of warfare with humans affected by the consequences of such operations and other digital risks. To this end, humanitarian organisations also use digital tools to improve their operations. The ICRC addresses the implications of technology, which are multifold and range from data protection for humanitarian actions to the application of IHL to cyber operations in armed conflict. We host expert and intergovernmental discussions and have developed a number of (digital) tools to help improve awareness and understanding of IHL and relevant standards. The ICRC cooperates with other organisations on digital policy issues.
Digital policy issues
Artificial intelligence
The ICRC has explored the impact of AI tools in armed conflict, in particular their use by armed actors. In a document titled Artificial Intelligence and Machine Learning in Armed Conflict: A Human-Centred Approach (2019, revised 2021), we argue: ‘Any new technology of warfare must be used, and must be capable of being used, in compliance with existing rules of international humanitarian law.’ The document touches on the use of AI and machine learning (ML) technologies capable of controlling physical military hardware. It argues that from a humanitarian perspective, AWS are of particular concern given that humans may not be able to control such weapons or the resulting use of force, and AI-controlled AWS would exacerbate these risks. The ICRC has urged states to adopt new international rules on AWS. The position paper also emphasises the potential for AI to exacerbate the risks to civilians and civilian infrastructure posed by cyber and information operations, as well as changing the nature of military decision-making in armed conflict. The ICRC calls for a human-centred approach to the application of AI in armed conflict that preserves human judgement and jointly with the United Nations Secretary-General, ICRC’s president is calling for establishing new prohibitions and restrictions on AWS. The question has been further explored in other reports, such as Autonomy, Artificial Intelligence, Robotics: Technical Aspects of Human Control (2019).
Cyber operations during armed conflict
The use of cyber operations during armed conflict is a reality today and is likely to increase in future. Through bilateral confidential dialogue, expert discussions, participation in intergovernmental processes, and constant monitoring and analysis, the ICRC is raising awareness of the potential human cost of cyber operations and the application of IHL to cyber operations during armed conflict. Our efforts on this matter date back over two decades. Ever since, the ICRC has held the view that IHL limits cyber operations during armed conflict just as it limits the use of any other weapon, means and methods of warfare in an armed conflict, whether new or old.
Over the years, the ICRC has been actively involved in global policy discussions on cyber-related issues, including those held within the UN (various Groups of Governmental Experts (GGEs) and the Open-Ended Working Groups (OEWGs)). In addition, we convene regional consultations among government experts on how IHL applies to cyber operations, and global expert meetings, such as the potential human cost of cyber operations and avoiding civilian harm from military cyber operations during armed conflicts. Our legal views on how IHL applies to cyber operations during armed conflict are found in a 2019 position paper that was sent to all UN member states in the context of the different UN-mandated processes on information and communications technology (ICT) security. The ICRC explores innovative solutions, such as a digital emblem, to protect medical and humanitarian missions in cyberspace.
‘Protection’ in the digital agaeThe ICRC deals with privacy and data protection within its mandate and context of IHL. In this Atlas, following the Digital Watch Observatory taxonomy, privacy and data protection are part of the human rights basket.
Without undermining the positive impact technology can bring in conflict, including enhancing access to life-saving information and potentially minimising collateral damage, protection work must consider the risks in the digital age. In other words, it must encompass the protection of the rights of people when their lives intersect with the digital sphere. This question remains under-regarded and a blog post tries to shed light on this grey area.
The ICRC puts a special emphasis on the impact of misinformation and disinformation as they can increase people’s exposure to risk and vulnerabilities. For example, if displaced people in need of humanitarian assistance are given intentionally misleading information about life-saving services and resources, they can be misdirected away from help and towards harm.
Hate speech, meanwhile, contributes directly or indirectly to endangering civilian populations’ safety or dignity. For example, when online hate speech calls for violence against a minority group, it can contribute to psychological and social harm through harassment, defamation, and intimidation.
These issues have been tackled in a document we published in 2021 called Harmful Information.
Misinformation and disinformation can also impact humanitarian organisations’ ability to operate in certain areas, potentially leaving the needs of people affected by armed conflict or other violence unmet. When false and manipulated information spreads, it can erode trust within communities and damage the reputation of humanitarian operations.
For the ICRC, whose work is founded on trust, the spread of disinformation, especially where tensions are high, could quickly lead to humanitarian personnel being unable to leave their offices, distribute live-saving assistance, visit detainees, or bring news to people who have lost contact with a family member.
Space systems have been employed for military purposes since the dawn of the space era. As the role of these systems in military operations during armed conflicts increases, so too does the likelihood of their being targeted, with a significant risk of harm to civilians and civilian objects on Earth and in space. This is because technology enabled by space systems permeates most aspects of civilian life, making the potential consequences of attacks on space systems a matter of humanitarian concern. Find out more in this blog called War, Law and Outer Space: Pathways to Reduce the Human Cost of Military Space Operations.
Privacy and data protection
The ICRC plays an active role in regard to privacy and data protection in the context of humanitarian action. It has a data protection framework compliant with international data protection standards that aims to protect individuals from a humanitarian standpoint. The framework consists of ICRC rules on personal data protection, which were revised in 2020 in response to the rapid development of digital technologies, while supervisory and control mechanisms are overseen by an independent data protection commission and a data protection officer. In 2019, the ICRC spearheaded the adoption of a resolution on Restoring Family Links While Respecting Privacy, Including as it Relates to Personal Data Protection at the International Conference of the Red Cross and Red Crescent. In 2022, we pushed for the adoption of a resolution on Safeguarding Humanitarian Data at the Council of Delegates of the Red Cross and Red Crescent Movement.
Despite the wide range of data sources employed and dealt with by the ICRC, specific attention is dedicated to biometric data, which is often used in forensics and the restoration of family links. To manage this highly sensitive information and to ensure the responsible deployment of new technologies (including new biometric identification techniques), the ICRC has adopted a Biometrics Policy, which sets out the roles and responsibilities of the ICRC and defines the legitimate bases and specified purposes for the processing of biometric data.
Data protection is also addressed by the ICRC Handbook on Data Protection in Humanitarian Action. The Handbook provides suggestions as to how current data protection principles apply to humanitarian organisations and builds on existing regulations, working procedures, and practices. The second edition specifically provides guidance on the technical aspects of data protection by design and by default and covers technological security measures. In addition, through dedicated chapters, it addresses the potential and risks of digital technology such as blockchain, AI, digital identity, and connectivity for data protection in humanitarian action.
The ICRC has argued in favour of the digitalisation of the Geneva Conventions and on the occasion of the 70th anniversary of these very treaties and additional protocols, released an IHL digital app. The app provides access to over 75 treaties including the Geneva Conventions, and allows users to read through the content and familiarise themselves with the text. The ICRC has a number of databases on IHL, including its customary IHL database and the ICRC national implementation database.
Digital tools
Research and development
In 2022, the ICRC opened a Delegation for Cyberspace in Luxembourg, which serves as a safe and secure space to do due diligence research and develop and test solutions and ideas to prepare the ground for the support, protection, and deployment of digital services to affected people on a global scale. It will also further explore what it means to be a digital stakeholder in a manner compatible with its mandate; operational modalities; and the principles of neutrality, independence, and impartiality.
Resources
The ICRC’s Law and Policy blog provides a large number of short pieces on cyber operations, featuring tech expert, legal, and policy perspectives.
Online learning is also used by the ICRC to promote the implementation of IHL. In 2019, we launched an e-learning course entitled Introduction to International Humanitarian Law aimed at non-legal practitioners, policymakers, and other professionals who are interested in the basics of IHL. Other online courses are available through the ICRC training centre as well as e-briefings which are available in the e-briefing library.
The ICRC maintains an online training centre and an app with all ICRC publications in English and French.
Stakeholder group: International and regional organisations
Sustainable development
Good Health and Well-being (SDG 3): To achieve a healthier population, improvements have been made in access to clean fuels, safe water, sanitation (WASH), and tobacco control. Greater focus is being placed on leading indicators for premature mortality and morbidity, such as tobacco, air pollution, road injuries, and obesity. Due to COVID-19, 94% of countries experienced disruption to essential health services. while 92 countries experienced little change or worsening trends in financial protection– exacerbated by the continuing pandemic. Emphasis on primary health care is essential to equitable recovery.
The SIDS Summit for Health in 2021 brought together small island developing states (SIDS) heads of states, ministers of health, and others to discuss the urgent health challenges and needs they face. It helped amplify SIDS voices, promote collaborative action, and strengthen health and development partnerships and financing. It included steps to advance ongoing health initiatives, and to help drive results at the UN Food Systems Summit inSeptember 2021, the 26th Climate Change Conference(COP26) in November 2021, and the Nutrition for Growth Summits in December 2021 and the years following.
Strengthening Health Information Systems for Refugee-and Migrant-Sensitive Healthcare: Health information and research findings can provide a platform for understanding and responding to the health needs of refugees and migrants and for aligning the efforts of other sectors and sources of international assistance. However, the systematic national data and evidence comparable across countries and over time available for policy- and decision-making on health of refugees and migrants from around the world are inadequate. The WHO Health and Migratio
WHO is a specialized agency of the UN whose role is to direct and coordinate2 international health within the UN system. As a member state organization, its main areas of work include health systems, the promotion of health, non-communicable diseases, communicable diseases, corporate services, preparedness, and surveillance and response.
WHO assists countries in coordinating multi-sectoral efforts by governments and partners (including bi- and multilateral meetings, funds and foundations, civil society organizations, and the private sector) to attain their health objectives and support their national health policies and strategies.
Data and digital activities
WHO is harnessing the power of digital technologies and health innovation to accelerate global attainment of health and well-being. It uses digital technology intensively in its development of activities, ranging from building public health infrastructure in developing countries and immunization to dealing with disease outbreaks.
WHO has strengthened its approach to data by ensuring this strategic asset has two divisions: (1) the Division of Data, Analytics and Delivery for Impact. This has helped strengthen data governance by promoting sound data principles and accountability mechanisms, as well as ensuring that the necessary policies and tools are in place that can be used by all three levels of the organization and can be adopted by member states. Digital health and innovation are high on WHO’s agenda; it is recognized for its role in strengthening health systems through the application of digital health technologies for consumers/ people and healthcare providers as part of achieving its vision of health for all. (2) WHO also established the new Department of Digital Health and Innovation in 2019 within its Science Division. Particular attention is paid to promoting global collaboration and advancing the transfer of knowledge on digital health; advancing the implementation of national digital health strategies; strengthening the governance for digital health at the global, regional, and national levels; and advocating for people-centred health systems enabled by digital health. These strategic objectives have been developed in consultation with member states throughout 2019 and 2020 and will be submitted for adoption to the upcoming 2021 World Health Assembly.
The Division of Data Analytics and Delivery for Impact and the Department of Digital Health and Innovation work closely together to strengthen links between data and digital issues, as well as data governance efforts. Digital health technologies, standards, and protocols enable health systems to integrate the exchange of health data within the health system. Coupled with data governance, ethics, and public health data standards, digital health and innovation enable the generation of new evidence and knowledge through research and innovation and inform health policy through public health analysis.
More recently, the COVID-19 pandemic accelerated WHO’s digital response, collaboration, and innovation in emergencies. Some examples include collaborating to use artificial intelligence (AI) and data science in analyzing and delivering information in response to the COVID-19 ‘infodemic’ (i.e. overflow of information, including misinformation, in an acute health event, which prevents people from accessing reliable information about how to protect themselves); promoting cybersecurity in the health system, including hospitals and health facilities; learning from using AI, data science, digital health, and innovation in social science research, disease modelling, and simulations, as well as supporting the epidemiological response to the pandemic; and producing vaccines and preparing for the equitable allocation and distribution of vaccines.
Digital policy issues
WHO is a leader among Geneva-based international organizations in the use of social media, through its awareness-raising of health-related issues. It was awarded first prize at the Geneva Engage Awards in 2016, and second prize in 2017.
The WHO/International Telecommunication Union (ITU) Focus Group on Artificial Intelligence for Health (WHO/ITU FG-AI4H) works to establish a standardized assessment framework for the evaluation of AI-based methods for health, diagnosis, triage, or treatment decisions.
Data and artificial intelligence
The response to COVID-19 reinforced the centrality of data and AI for the health sector and WHO’s activities. Data and AI policies are covered by the following instruments:
Integration of Health Information Exchange (HIE): WHO collaborates with health information exchange standardisation bodies and organisations, such as HIE and Health Level Seven International (HL7®), to promote sustainable investment in interoperable digital health technologies and systems. Digital health technologies, standards, and protocols enable health systems to integrate the exchange of health data within the health system. Coupled with data governance, ethics, and public health data standards, digital health and innovation enable the generation of new evidence and knowledge through research and innovation and inform health policy through public health analysis. Promoting Better Integration of Health Information Systems: Best Practices and Challenges (2015).
SMART Guidelines – Digital Adaptation Kits:Implementation Research and Technical Support: Digital adaptation kits (DAKs) are software-neutral, operational, and structured documentation based on WHO clinical, health system, and data use recommendations to systematically inform the design of digital systems. DAKs include the package of business process workflows, core data needs, decision support algorithms, linkages to indicators, and functional requirements for a health domain area, which can then be incorporated more easily in a digital system. In creating these operational tools derived from WHO guidelines, DAKs provide a unique way to reinforce recommendations and ensure adherence to clinical guidelines and standards within digital systems for improved service delivery.
WHO Guideline: Recommendations on DigitalInterventions for Health System Strengthening: Recommendations based on a critical evaluation of the evidence on emerging digital health interventions that are contributing to health system improvements, based on an assessment of the benefits, harms, acceptability, feasibility, resource use, and equity considerations.
Online gaming: Since 2018, gaming disorder has been included in WHO’s International Classification of Diseases(ICD). While the negative impacts of online gaming on health are being increasingly addressed by national health policies, it has been recognized by some authorities, such as the US Food and Drug Administration (FDA), that some game-based devices could have a therapeutic effect. Given the fast growth of online gaming and its benefits and disadvantages, the implications on health are expected to become more relevant.
The health top-level domain name: Health-related generic top-level domain (gTLD) names, in all languages, including ‘.health’, ‘.doctor’, and ‘.surgery’, should be operated in a way that protects public health and includes the prevention of further development of illicit markets of medicines, medical devices, and unauthorized health products and services. Resolution WHA66.24: eHealth Standardizationand Interoperability (2013).
Net neutrality
The issue of net neutrality(the equal treatment of internet traffic) could affect bandwidth and the stability of digital connections, especially for high-risk activities such as online surgical interventions. Thus, health organizations may be granted exceptional provisions, as the EU has already done, where health and specialized services enjoy exceptions regarding the principle of net neutrality. Resolution WHA66.24: eHealthStandardization andInteroperability (2013).
WHO has dedicated cybersecurity focal points, who work with legal and licensing colleagues to provide frameworks for the organization to not only protect WHO data from various cyber-risks, but also provide technical advice to WHO and member states on the secure collection, storage, and dissemination of data. Health facilities and health data have always been the target of cybercriminals; however, the COVID-19 crisis has brought into sharp focus the cybersecurity aspects of digital health.
Ransomware attacks threaten the proper functioning of hospitals and other healthcare providers. The global Wannacry ransomware attack in May 2017 was the first major attack on hospitals and disrupted a significant part of the UK’s National Health System (NHS). Ransomware attacks on hospitals and health research facilities accelerated during the COVID-19 crisis.
Considering that data is often the main target of cyberattacks, it should come as no surprise that most cybersecurity concerns regarding healthcare are centred on the protection of data. Encryption is thus crucial for the safety of health data: It both protects data from prying eyes and helps assuage the fears patients and consumers may have about sharing or storing sensitive information through the internet.
WHO’s SCORE technical package (Survey, Count, Optimize, Review, and Enable) identifies data gaps and provides countries with tools to precisely address them. SCORE has been developed in partnership with the Bloomberg Datafor Health Initiative. As part of SCORE, WHO completed the first ever global assessment of health information systems capacity in 133 countries, covering 87% of the world’s population.
The project Strengthening National Nutrition InformationSystems1 is running in five countries in Africa and Asia – Côte d’Ivoire, Ethiopia, Laos, Uganda, and Zambia – for a period of four years (2020–2024). Demographic and Health Surveys (DHS), Multiple Indicator Cluster Surveys (MICS) and national nutrition surveys are the major sources of nutrition data for many countries, but they are complex and expensive undertakings that cannot be implemented with the required frequency. It is, therefore, critical to strengthen or establish integrated nutrition information systems (NIS) of countries to enhance the availability and use of routine nutrition data to better support policy development, programme design and monitoring.
A data-driven delivery approach sharpens WHO’s focus to address gaps, close inequalities, and accelerate progress towards national and regional priorities from WHO regions. The WHO Regional Office for the Americas is working to create open data platforms for evidence-based decisions and policymaking. The Core IndicatorsPortal provides a dataset of around 200 health indicators for 49 countries across the region from 1995 to 2021. The WHO Regional Office for the Eastern Mediterranean is conducting harmonized health facility assessments and tracking 75 indicators through the Regional Health Observatory (RHO). The WHO Regional Office for Africa has prioritized investments in civil registration and vital statistics (CRVS) and digital health. Its integrated AfricanHealth Observatory (iAHO) offers high-quality national and regional health data on a single platform and District Health Information Software (DHIS2) is now implemented in all but four African countries. The WHO Regional Officefor South-East Asia is focused on promoting health equity through workshops that introduce member states to WHO’s Health Equity Assessment Toolkit (HEAT). High-quality data on health indicators is available on the HealthInformation Platform (HIP). The WHO Regional Office forEurope is prioritizing support for countries’ national health information systems (HIS) through more robust data governance frameworks. Member states also have access to the European Health Information Gateway, a one-stop shop for health information and data visualization. The WHO Regional Office for the Western Pacific has released a progress report on each member state’s journey to achieving universal health coverage (UHC). Additionally, the Western Pacific Health Data Platform provides a single destination where countries can easily monitor and compare their progress towards national and global health objectives.
Access
WHO is working with Facebook and Praekelt.Org to provide WHO’s COVID-19 information to the world’s most vulnerable people through Discover and FreeBasics in a mobile-friendly format. Though over 85% of the world’s population lives in areas with existing cellular coverage, many people can’t afford to purchase mobile data consistently and others have not yet adopted the internet. This initiative enables underserved communities to access life-saving COVID-19 health information through participating operators in more than 55 countries.
Sustainable development
Good Health and Well-being (SDG 3): To achieve a healthier population, improvements have been made in access to clean fuels, safe water, sanitation (WASH), and tobacco control. Greater focus is being placed on leading indicators for premature mortality and morbidity, such as tobacco, air pollution, road injuries, and obesity. Due to COVID-19, 94% of countries experienced disruption to essential health services. while 92 countries experienced little change or worsening trends in financial protection– exacerbated by the continuing pandemic. Emphasis on primary health care is essential to equitable recovery.
The SIDS Summit for Health in 2021 brought together small island developing states (SIDS) heads of states, ministers of health, and others to discuss the urgent health challenges and needs they face. It helped amplify SIDS voices, promote collaborative action, and strengthen health and development partnerships and financing. It included steps to advance ongoing health initiatives, and to help drive results at the UN Food Systems Summit inSeptember 2021, the 26th Climate Change Conference(COP26) in November 2021, and the Nutrition for Growth Summits in December 2021 and the years following.
Strengthening Health Information Systems for Refugee-and Migrant-Sensitive Healthcare: Health information and research findings can provide a platform for understanding and responding to the health needs of refugees and migrants and for aligning the efforts of other sectors and sources of international assistance. However, the systematic national data and evidence comparable across countries and over time available for policy- and decision-making on health of refugees and migrants from around the world are inadequate. The WHO Health and Migratio
UNCTAD also runs the Research Partnership Platform, aimed at contributing to the development of best practices in the formulation and implementation of competition and consumer protection laws and policies.
UNCTAD serves as co-lead of the UNCTAD is a UN body dedicated to supporting developing countries in accessing the benefits of a globalised economy more fairly and effectively. It provides analysis, facilitates consensus building, and offers technical assistance, thus helping countries use trade, investment, finance, and technology to support inclusive and sustainable development.
UNCTAD also works to facilitate and measure progress towards achieving the sustainable development goals (SDGs), through a wide range of activities in areas such as technology and innovation, trade, investment, environment, transport and logistics, and the digital economy. It places special emphasis on supporting the most vulnerable developing countries, including least developed countries (LDCs), landlocked developing countries (LLDCs), small island developing states (SIDS), and African countries to build resilience to economic shocks and to achieve structural economic transformation.
UNCTAD’s work often results in analyses, statistics, and recommendations that inform national and international policymaking processes, and contribute to promoting economic policies aimed at ending global economic inequalities and generating human-centric sustainable development.
Digital activities
UNCTAD is particularly active in the field of e-commerce, trade, and the digital economy, carrying out a wide range of activities from research and analysis to providing assistance to member states in developing adequate legislative and regulatory frameworks and facilitating international dialogue on the development opportunities and challenges associated with the digital economy.
UNCTAD also works to facilitate and measure progress towards achieving the SDGs, in particular through (but not limited to) its activities in the field of science, technology, and innovation (STI) for development. Consumer protection, gender equality, productive capacity building, and privacy and data protection are other digital policy areas where UNCTAD is active.
Digital policy issues
Data governance
As data has become a key resource in the digital economy, data governance is a fundamental part of the work of UNCTAD. This is illustrated, for example, in the research and analysis work of the Digital EconomyReport 2019, which focused on the role of data as the source of value in the digital economy and how it is created and captured and the Digital Economy Report2021, which analysed cross-border data flows and development. Moreover, some of UNCTAD’s work on e-commerce and digital trade touches specifically on privacy and data protection issues. For instance, the eCommerce and Law Reform work dedicated to supporting developing countries in their efforts to establish adequate legal frameworks for e-commerce also covers data protection and privacy among the key issues addressed. The Global Cyberlaw Trackers offers information on data protection laws in UNCTAD member states.
Also relevant for data governance discussions is UNCTAD’s work on statistics, as the organisation collects and analyses a wide range of data and statistics on issues such as economic trends, international trade, investment, development, and the digital economy. UNCTAD’s statistical capacity development activities help countries enhance their statistical and data infrastructures and often address issues of data governance, such as statistical confidentiality, access to data, and privacy protection. UNCTAD also contributes actively to global work to enhance data governance in statistics and beyond and to develop universal principles to guide the collection, dissemination, use, and storage of data.
UNCTAD makes its data and statistics available as open-source in the UNCTADstat data centre. Statistics underpin UNCTAD’s analytical work and are featured in many publications. The UNCTAD Handbook of Statistics disseminates key messages from UNCTAD’s statistics including infographics and UNCTAD’s SDG Pulse offers statistical information on developments related to the 2030 Agenda for Sustainable Development. In addition, Development andGlobalization Facts andFigures publications provide thematic updates on topical issues with the latest number focusing on SIDS. To provide timely information on the global economy and trade, UNCTAD Statistics publishes a weekly Tradeand Economy Nowcast.
UNCTAD’s work programme on e-commerce and the digital economy (ECDE Programme), encompasses several research and analysis, consensus-building, and technical assistance activities, as follows:
Research and analysis
UNCTAD conducts research and analysis on e-commerce and the digital economy and their implications for trade and development. These are mainly presented in its flagship publication, the DigitalEconomy Report (known as the Information Economy Report until 2017), and in its Technical Notes on ICT forDevelopment. The Technology and Innovation Report, another flagship publication, highlights the need to build science, technology, and innovation capabilities as prerequisites to enabling developing countries and LDCs to adopt and adapt frontier technologies, including digital technologies.
Consensus building on e-commerce and digital economy policies
UNCTAD’s Intergovernmental Group of Experts onE-commerce and the Digital Economy meets regularly to discuss ways to strengthen the development dimension of e-commerce and the digital economy. The group’s meetings are usually held in conjunction with UNCTAD eWeek an annual event hosted by UNCTAD featuring discussions on development opportunities and challenges associated with the digital economy.
UNCTAD also serves as a knowledge partner to the deliberations of the G20 Digital Economy Working Group on Data Free Flow with Trust and Cross-border Data Flows.
Under the auspices of the UN Commission on Science and Technology for Development (CSTD), UNCTAD provides substantive work on the follow-up to the World Summit on the Information Society (WSIS) – a unique two-phase UN summit that was initiated to create an evolving multistakeholder platform to address the issues raised by information and communications technologies (ICTs) through a structured and inclusive approach at the national, regional, and international levels.
To that end, the CSTD:
Reviews and assesses progress at the international and regional levels in the implementation of action lines, recommendations, and commitments contained in the outcome documents of the Summit.
Shares best and effective practices and lessons learned and identifies obstacles and constraints encountered, and actions and initiatives to overcome them alongside important measures for further implementation of the Summit outcomes.
Promotes dialogue and fosters partnerships, in coordination with other appropriate UN funds, programmes and specialised agencies, to contribute to the attainment of the Summit.
Monitors objectives and the implementation of its outcomes and the use of ICTs for development and the achievement of internationally agreed development goals, with the participation of governments, the private sector, civil society, the UN, and other international organisations in accordance with their different roles and responsibilities.
E-Commerce assessments and strategy formulation
The eTrade Readiness Assessments (eT Readies) assist LDCs and other developing countries in understanding their e-commerce readiness in key policy areas to better engage in and benefit from e-commerce. The assessments provide recommendations to overcome identified barriers and bottlenecks to growth and enjoying the benefits of digital trade.
UNCTAD’s work on ICT policy reviews and national strategies involves technical assistance, advisory services, diagnostics, and strategy development on e-commerce, and national ICT planning at the request of governments. Through an analysis of the infrastructural, policy, regulatory, institutional, operational, and socio-economic landscape, the reviews help governments to overcome weaknesses and bureaucratic barriers, leverage strengths and opportunities, and put in place relevant strategies.
Legal frameworks for e-commerce
UNCTAD’s e-commerce and law reform work helps to develop an understanding of the legal issues underpinning e-commerce through a series of capacity-building workshops for policymakers at the national and regional levels. Concrete actions include assistance in establishing domestic and regional legal regimes to enhance trust in online transactions, regional studies on cyber laws harmonisation, and the global mapping of e-commerce legislation through its Global CyberlawTracker.
The eTrade for all initiative (eT4a) is a global collaborative effort of 35 partners to scale up cooperation, transparency, and aid efficiency towards more inclusive e-commerce. Its main tool is an online platform (etradeforall.org), a knowledge-sharing and information hub that facilitates access to a wide range of information and resources on e-commerce and the digital economy. It offers a gateway for matching the suppliers of technical assistance with those in need. Beneficiaries can connect with potential partners, and learn about trends, best practices, up-to-date e-commerce indicators, and upcoming events all in one place. The initiative also acts as a catalyst of partnership among its members for increased synergies. This collaboration has concretely translated into the participation of several eT4a partners as key contributors to the various UNCTAD e Week organised by UNCTAD and in the conduct and review of eTrade Readiness Assessments.
Market access and rules of origin for least developed countries
LDCs are granted preferential tariff treatment in the markets of developed and developing countries under several schemes and arrangements. Since its inception, UNCTAD has assisted governments in developingpreferential rules of origin (RoO). UNCTAD assists governments and regional economic communities, as well as the AfCFTA Secretariat, in negotiating and drafting their RoO. Most recently, UNCTAD’s technical assistance has focused on the implementation of the World Trade Organization’s (WTO’s) 2005 Hong Kong decision on Duty-free, Quota-free (DFQF) market access, and understanding and drafting RoO.
UNCTAD has undertaken extensive research on DFQFand RoO. The UNCTAD Database on the African Continental FreeTrade Area (AfCFTA) provides information on trade statistics, rules of origin, and tariff offers under AfCFTA at the Harmonized Commodity Description and Coding System (HS) subheading (6-digit) level The Harmonized Commodity Description and Coding System – commonly known as the Harmonized System or HS – is an internationally standardised nomenclature for the description, classification, and coding of goods.. The database enables automatic data visualisation to create a snapshot of the object of interest and matching trade statistics within the AfCFTA tariff offers, and product-specific rules of origin where available.
The UNCTAD GeneralizedSystem of Preferences (GSP) utilisation database provides information on the utilisation of the GSP schemes as well as other trade preferences granted to developing countries and LDCs under GSP, DFQF arrangements, and trade preferences under reciprocal free trade agreements (FTAs).
The Digital Economy Report counts on collaboration with organisations such as ITU, ITC, WTO, the World Bank, and UN regional commissions.
UNCTAD partners with various organisations in the context of the eT4a initiatives. Examples include ILO, WIPO, the World Economic Forum, UN regional commissions, etc.
UNCTAD also runs the Research Partnership Platform, aimed at contributing to the development of best practices in the formulation and implementation of competition and consumer protection laws and policies.
The next Digital Watch Internet Governance Briefing is scheduled for Tuesday, 26th April, at 12.00 UTC (14.00 CEST).Register here!
Event description
The conflict in Ukraine has taken centre stage, and the magnitude of its digital impact is only rising.
In our monthly Internet Governance Briefing, we will discuss the digital side of conflict: decisions taken by authorities and private companies in reaction to the ongoing conflict, as well as their impact on the internet. How are sanctions and the restriction of freedoms affecting the global internet – and is there a future for a truly global internet as we know it?
Register and join the Digital Watch Internet Governance Briefing on Tuesday, 29th March, at 12.00 UTC (14.00 CEST).
We use cookies to ensure that we give you the best experience on our website. If you continue to use this site we will assume that you are happy with it.Ok
Social media channels
Facebook @ILO
Flickr @ilopictures
Instagram @iloinfo
LinkedIn @/international-labour-organization-ilo
TikTok @ilo
X @ilo
YouTube @ilotv